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- Tasks: Lead the evolution of the Order Management System, enhancing bookings and customer service.
- Company: Join a leading travel industry innovator committed to exceptional customer experiences.
- Benefits: Enjoy a hybrid work model, competitive salary, and additional perks.
- Why this job: Make a meaningful impact on a core platform while driving product innovation.
- Qualifications: 5+ years in product management with strong analytical and communication skills required.
- Other info: Experience in travel or e-commerce is preferred; familiarity with Agile practices is a plus.
The predicted salary is between 70000 - 90000 £ per year.
Location: London (Hybrid – 2 Days/Week)
Salary: £70,000–£90,000 + benefits
We’re hiring on behalf of a leading name in the travel industry, known for their innovation and commitment to delivering exceptional customer experiences. As they continue to grow, they’re looking for a Senior Product Manager to lead the evolution of their Order Management System, driving improvements across bookings, payments, fulfilment, and customer service.
This is your opportunity for an experienced Product Manager to have a meaningful impact on a core platform used across the business, with a clear focus on internal efficiency and customer value.
Responsibilities:
- Define and drive the product vision for the order management system, with a focus on financial data flow and fulfilment.
- Lead customer discovery initiatives to deeply understand problems and validate solutions.
- Own the product roadmap, using evidence-based prioritisation and outcome-focused planning.
- Collaborate cross-functionally with engineering, design, data, marketing, and commercial teams to deliver impactful solutions.
- Build strong stakeholder relationships, communicating priorities, progress, and results effectively.
- Manage the entire product lifecycle, from ideation to sunset.
- Define and monitor product KPIs with a strong focus on operational and financial accuracy.
- Drive product innovation through experimentation and deep market understanding.
- Continuously improve Agile practices and champion a strong product culture.
What We’re Looking For:
- 5+ years as a product manager, with tenures in a senior or strategic role.
- Proven experience shipping successful, customer-facing digital products.
- Strong analytical and decision-making skills.
- Excellent communication and stakeholder management capabilities.
- Experience leading in a cross-functional Agile environment.
- Deep empathy for users and a passion for problem-solving.
- Familiarity with tools like JIRA, Figma, and modern product management platforms.
Preferred experience:
- Background in travel, tourism, or e-commerce platforms (order management or reservation systems).
- Knowledge of Agile development and outcome-driven frameworks like OKRs or dual-track Agile.
- CSPO or equivalent product management certification.
If you’re a Senior Product Manager who can lead strategic initiatives in a customer-centric environment, apply now and help shape the future of travel tech.
Senior Product Manager (,, United Kingdom) employer: Placed
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager (,, United Kingdom)
✨Tip Number 1
Familiarise yourself with the latest trends in the travel industry, especially around order management systems. This knowledge will not only help you understand the company's needs but also demonstrate your passion for the sector during discussions.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led product initiatives in a cross-functional Agile environment. Highlighting your experience with tools like JIRA and Figma will show that you're well-equipped for the role.
✨Tip Number 4
Demonstrate your analytical skills by being ready to discuss how you've defined and monitored product KPIs in previous roles. Showing a strong understanding of operational and financial accuracy will set you apart from other candidates.
We think you need these skills to ace Senior Product Manager (,, United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially in the travel or e-commerce sectors. Emphasise your achievements in leading cross-functional teams and delivering customer-facing digital products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your understanding of the role. Mention specific experiences that demonstrate your ability to drive product vision and manage the product lifecycle effectively.
Highlight Relevant Skills: In your application, clearly outline your analytical skills, decision-making abilities, and familiarity with tools like JIRA and Figma. Provide examples of how you've used these skills to improve product outcomes in previous roles.
Showcase Your Leadership Experience: Detail your experience in leading customer discovery initiatives and collaborating with various teams. Highlight any successful projects where you drove innovation and improved operational efficiency, as this aligns with the company's goals.
How to prepare for a job interview at Placed
✨Showcase Your Product Vision
Be prepared to discuss your vision for the Order Management System. Highlight how you would define and drive this vision, focusing on financial data flow and fulfilment. Use examples from your past experiences to illustrate your approach.
✨Demonstrate Customer Empathy
Since understanding user needs is crucial, come equipped with examples of how you've led customer discovery initiatives. Discuss how you validated solutions based on user feedback and how this has shaped your product decisions.
✨Highlight Cross-Functional Collaboration
Prepare to talk about your experience working with diverse teams such as engineering, design, and marketing. Share specific instances where your collaboration led to impactful solutions, emphasising your communication skills and stakeholder management.
✨Discuss Your Analytical Approach
Given the importance of data in this role, be ready to explain how you define and monitor product KPIs. Discuss your analytical methods and decision-making processes, particularly in relation to operational and financial accuracy.
