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- Tasks: Support and optimise Salesforce Service Cloud for better customer service.
- Company: Join a growing financial services business in South West England.
- Benefits: Enjoy hybrid work with flexibility and competitive daily rates.
- Why this job: Make a real impact in a dynamic, transforming business.
- Qualifications: Experience as a Salesforce Admin, especially in Service Cloud, is essential.
- Other info: Initial 3-month contract with potential for extension.
The predicted salary is between 60000 - 84000 £ per year.
We’re looking for an experienced Salesforce Service Cloud Administrator to join a growing financial services business based in South West England.
Contract Details:
- Rate: £300–£400 per day
- IR35 Status: Outside IR35
- Duration: 3-month initial contract (likely extension)
- Location: South West England – 3 days per week on-site, with flexibility to reduce over time
About the Role:
You’ll be supporting the ongoing optimisation and configuration of Salesforce Service Cloud, helping to streamline customer service processes, improve user experience, and drive operational efficiency. You’ll work closely with internal teams to understand business needs and translate them into scalable Salesforce solutions.
What We’re Looking For:
- Proven experience as a Salesforce Admin with a focus on Service Cloud
- Strong stakeholder communication and requirements gathering skills
- Ability to work independently and own platform enhancements
- Experience in a regulated environment (financial services a plus)
This is a great opportunity to make a real impact in a dynamic business going through exciting transformation.
Apply now or DM for more details!
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator (South West)
✨Tip Number 1
Familiarise yourself with the latest features and updates in Salesforce Service Cloud. Being knowledgeable about recent enhancements can help you stand out during discussions with potential employers.
✨Tip Number 2
Network with professionals in the financial services sector who are also Salesforce Administrators. Engaging with this community can provide insights into industry-specific challenges and solutions, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised Salesforce processes in previous roles. Highlighting your hands-on experience will demonstrate your capability to drive operational efficiency.
✨Tip Number 4
Showcase your stakeholder communication skills by preparing to explain how you've gathered requirements and collaborated with teams in the past. This will illustrate your ability to work independently while still being a team player.
We think you need these skills to ace Salesforce Administrator (South West)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Salesforce Administrator, particularly with Service Cloud. Use specific examples of how you've optimised and configured Salesforce in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key requirements mentioned in the job description. Emphasise your stakeholder communication skills and your ability to work independently in a regulated environment.
Showcase Relevant Experience: In your application, include specific projects or achievements that demonstrate your expertise in Salesforce Service Cloud. Mention any experience you have in financial services to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role like this.
How to prepare for a job interview at Placed
✨Showcase Your Salesforce Expertise
Be prepared to discuss your previous experience with Salesforce Service Cloud in detail. Highlight specific projects where you optimised processes or improved user experience, as this will demonstrate your capability to handle the role effectively.
✨Communicate Clearly with Stakeholders
Since strong stakeholder communication is crucial for this position, practice articulating how you've gathered requirements in past roles. Use examples that showcase your ability to translate business needs into actionable Salesforce solutions.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've faced challenges in a regulated environment, particularly in financial services. Be ready to explain how you approached these issues and what solutions you implemented to ensure compliance and efficiency.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the company's current Salesforce setup and future plans. This not only demonstrates your enthusiasm but also helps you assess if the role aligns with your career goals.
