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- Tasks: Manage and optimise Jira, focusing on custom dashboards and reports.
- Company: Join a dynamic team in London, enhancing collaboration through Jira.
- Benefits: Enjoy hybrid work options and gain valuable experience in a tech-driven environment.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in agile project management.
- Qualifications: 3-5 years of Jira administration experience and strong communication skills required.
- Other info: Atlassian certification is a plus; ideal for those passionate about tech and teamwork.
We are seeking a skilled Jira Administrator to manage and optimize our Jira environment, with a primary focus on creating and maintaining custom dashboards and reports. This role involves configuring Jira to meet business needs, developing insightful dashboards, and ensuring optimal performance and usability of Jira.
Key Responsibilities
- Dashboard & Report Creation: Design and implement custom dashboards and reports tailored to business needs, utilizing Jira Query Language (JQL) and various gadgets.
- User & Permission Management: Administer user accounts, groups, and permissions to maintain secure and efficient access controls.
- System Integration: Integrate Jira with third-party tools such as Git, Jenkins, Slack, Microsoft Teams, and Confluence to enhance collaboration and data flow.
- Performance Monitoring: Monitor system performance, conduct health checks, and troubleshoot issues to ensure high availability and reliability.
- Training & Support: Provide training sessions and create documentation to educate users on best practices and efficient use of Jira dashboards and reporting tools.
- Upgrade & Maintenance: Plan and execute system upgrades, migrations, and plugin installations with minimal downtime.
- Governance & Compliance: Implement and enforce governance policies for Jira usage, ensuring compliance with organizational standards.
Required Skills & Qualifications
- Technical Expertise: Proficiency in Jira administration, including dashboard creation, JQL, and report generation.
- Experience: 3–5 years in administering Jira, with a strong understanding of agile methodologies.
- Tools Knowledge: Experience with Atlassian Cloud and Server environments, Confluence, Bitbucket, and Crowd.
- Scripting & APIs: Familiarity with REST APIs, Shell scripting, and Python for automation tasks.
- Communication Skills: Strong verbal and written communication skills to interact with cross-functional teams and stakeholders.
- Certifications: Atlassian Certified Administrator or equivalent certification is a plus.
- Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Preferred Qualifications
- Advanced Tools: Experience with Jira Service Management, Advanced Roadmaps, and Tempo Timesheets.
- Plugin Management: Ability to evaluate, install, and manage Jira plugins to enhance functionality.
- Cross-Tool Integration: Knowledge of integrating Jira with tools like AHA, Clarizen, Control-M, Smartsheet, GitHub, and CI/CD tools.
- ITIL Knowledge: Understanding of ITIL processes and best practices for service management.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jira Admin (London Area)
✨Tip Number 1
Familiarise yourself with Jira Query Language (JQL) as it's crucial for creating custom dashboards and reports. Consider building a few sample dashboards to showcase your skills during the interview.
✨Tip Number 2
Highlight any experience you have with integrating Jira with other tools like Git, Slack, or Confluence. Be prepared to discuss specific projects where you successfully enhanced collaboration through these integrations.
✨Tip Number 3
Brush up on your knowledge of performance monitoring and troubleshooting within Jira. Being able to demonstrate your ability to maintain system reliability will set you apart from other candidates.
✨Tip Number 4
If you have any certifications related to Atlassian products, make sure to mention them. Even if you don't have the Atlassian Certified Administrator certification, any relevant training can strengthen your application.
We think you need these skills to ace Jira Admin (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Jira administration, dashboard creation, and JQL. Use specific examples from your past roles that demonstrate your skills in managing user permissions and system integrations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the key responsibilities outlined in the job description. Mention any relevant certifications, such as Atlassian Certified Administrator, and your experience with tools like Confluence and Bitbucket.
Showcase Technical Skills: Clearly list your technical skills related to Jira, including your familiarity with REST APIs, scripting, and automation tasks. Highlight any experience you have with performance monitoring and troubleshooting within Jira environments.
Demonstrate Communication Skills: Since strong communication skills are essential for this role, consider including examples of how you've effectively trained users or collaborated with cross-functional teams in your previous positions. This will show that you can support and educate others on best practices.
How to prepare for a job interview at Placed
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Jira administration in detail. Highlight specific examples of dashboards you've created, JQL queries you've written, and how you've optimised Jira for previous teams.
✨Demonstrate Your Problem-Solving Skills
Expect questions about troubleshooting and performance monitoring. Share instances where you identified issues within the Jira environment and the steps you took to resolve them, showcasing your analytical skills.
✨Familiarise Yourself with Integration Tools
Since the role involves integrating Jira with various third-party tools, brush up on your knowledge of tools like Git, Jenkins, and Slack. Be ready to discuss how these integrations can enhance collaboration and data flow.
✨Prepare for User Management Scenarios
User and permission management is crucial in this role. Think of examples where you successfully managed user accounts and permissions, ensuring secure access while maintaining efficiency. This will demonstrate your understanding of governance and compliance.
