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- Tasks: Lead high-level projects and improve internal processes for a growing IT solution provider.
- Company: Join a multi-million pound IT Solution Provider making waves in the industry.
- Benefits: Enjoy hybrid work options and a clear path to leadership roles.
- Why this job: Make a real impact and shape the future of operations in a dynamic environment.
- Qualifications: Experience in IT operations and project management; MSP background is a plus.
- Other info: Opportunity to become Operations Director with significant authority and ownership.
The predicted salary is between 39000 - 52000 £ per year.
Do you want to join a multi-million pound, rapidly growing IT Solution Provider and make a genuine impact on driving their change, structure and process through Operations?
Do you want to get involved with high-level project management in which you can make a real impact?
Do you want to make your stamp on an impressive IT Solution Provider, with a path to becoming the Operations Director?
You will be involved with both internal and external operations and will be heavily involved with the management of their high-level projects. You will be responsible for implementing new processes and structures into the team to ensure ongoing growth. This is a chance to walk in as THE change manager, making it your own and leading the way.
Experience needed:- Improving internal and external processes and practices to ensure an exceptional support/project service is delivered
- IT Operations and Project management experience
- MSP background (not essential)
- Improving Incident, Problem & Change management across the firm
- Prince 2 (not necessary but ideal)
- Exceptional organisational skills
- Ensuring comprehensive measurement and reporting of KPIs.
- Responsibility for the decisions in and around technical offerings, services, innovation, automation and products that will most help the customer base
- Involved in leading and managing projects on a large scale across their various key clients
- Get involved with projects, strategy and vision
- Vendor Assessments - Reviewing group 3rd party partner contracts
- Providing leadership and resource alongside Director and Senior Techs
- Oversee all aspects of management process/workflows from evaluation to resolution.
- Implement structures in place.
This is perfect for an experienced individual who is looking for a little more authority and ownership within an established, fast growing Solution Provider. This is a very exciting opportunity and a genuine chance to put your stamp on an excelling IT solution provider and make a change… leading to becoming Operations Director.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager / Project Manager (,, United Kingdom)
✨Tip Number 1
Network with professionals in the IT operations and project management field. Attend industry events, webinars, or local meetups to connect with people who work in similar roles. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Research the latest trends and technologies in IT operations and project management. Being knowledgeable about current tools and methodologies will not only boost your confidence but also demonstrate your commitment to staying ahead in the field during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes in previous roles. Highlighting your experience with incident, problem, and change management will show that you have the practical skills needed for this position.
✨Tip Number 4
Familiarise yourself with the company's projects and clients. Understanding their business model and challenges will allow you to tailor your discussions and demonstrate how you can contribute to their success right from the start.
We think you need these skills to ace IT Operations Manager / Project Manager (,, United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT operations and project management. Use specific examples that demonstrate your ability to improve processes and manage high-level projects.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with their needs, particularly in driving change and implementing new processes.
Highlight Relevant Skills: Emphasise your organisational skills and any experience with KPIs, incident management, or project management methodologies like Prince 2. This will show you understand the requirements of the role.
Showcase Leadership Experience: If you have experience leading teams or managing projects, make sure to include this in your application. Highlight how you've successfully implemented changes and improved service delivery in previous roles.
How to prepare for a job interview at Placed
✨Showcase Your Project Management Skills
Be prepared to discuss specific projects you've managed in the past. Highlight your role, the challenges you faced, and how you overcame them. This will demonstrate your capability to handle high-level project management.
✨Understand the Company’s Operations
Research the company’s current operations and any recent changes they've implemented. Showing that you understand their processes and can identify areas for improvement will set you apart as a candidate who is ready to make an impact.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to incident, problem, and change management. Prepare examples from your experience that illustrate your problem-solving skills and ability to implement effective processes.
✨Demonstrate Leadership Qualities
As this role involves leading teams and managing projects, be ready to discuss your leadership style. Share examples of how you've motivated teams, resolved conflicts, and driven change in previous roles.
