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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Durham, County Durham, UK) (County Durham)
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews, showing that you're genuinely interested in their mission.
✨Tip Number 2
Network with current or former EAP counsellors to gain insights into the role and the company culture. This can provide you with valuable information that you can use to demonstrate your fit for the position.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models. Be ready to share specific examples of how you've successfully managed client cases and collaborated with other professionals in a similar context.
✨Tip Number 4
Highlight your IT skills during discussions, especially your proficiency with Microsoft Word and online systems. Being tech-savvy is crucial for managing online referrals and documentation effectively.
We think you need these skills to ace Independent EAP Counsellor (Durham, County Durham, UK) (County Durham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in counselling, particularly any work within an EAP context. Emphasise your qualifications and the number of counselling hours you've completed.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the role and how your skills align with the responsibilities outlined in the job description. Mention your ability to manage online referrals and collaborate with teams.
Showcase Your Qualifications: Clearly state your accreditation status (BACP/UKCP/COSCA/BPS, etc.) or equivalent qualifications. If you are not accredited, detail your diploma level qualification and relevant experience to demonstrate your suitability.
Highlight IT Proficiency: Since the role requires IT literacy, mention your proficiency with Microsoft Word, email, and any online systems you have used in previous roles. This will show that you can handle the technical aspects of the job.
How to prepare for a job interview at Placed
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models. Share specific examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to provide impactful support.
✨Familiarise Yourself with EAP Context
Understand the unique dynamics of Employee Assistance Programmes (EAP). Be ready to discuss how you can address workplace issues and collaborate with the Case Management team to provide comprehensive support.
✨Prepare for Practical Scenarios
Anticipate questions about managing online referrals and providing timely feedback. Think of scenarios where you've successfully navigated similar situations, as this will demonstrate your readiness for the role.