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For Companies At a Glance
- Tasks: Deliver expert service, repair and calibrate equipment, and train customers on functionality.
- Company: Join ENVEA, a global leader in environmental monitoring solutions focused on innovation and sustainability.
- Benefits: Enjoy a competitive salary, work-life balance, and comprehensive support from experienced teams.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive environment.
- Qualifications: Degree in Electrical/Mechanical Engineering and experience in electronics preferred; full UK driving licence required.
- Other info: Opportunities for professional development and occasional international travel.
The predicted salary is between 28800 - 48000 £ per year.
Join ENVEA's Dedicated Team!
Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK!
Why Choose ENVEA?
As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected.
At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role.
What You’ll Do
- On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites.
- Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance.
- Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients.
- Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations.
- Documentation: Accurately maintain service records and ensure timely completion of reports.
What We’re Looking For
We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has:
- A degree, HND, or equivalent in Electrical/Mechanical Engineering.
- Experience in electronics, ideally within instrumentation or an industrial environment.
- Previous field service experience (a plus).
- Knowledge of gas analysers or particulate emission monitors (advantageous but not essential).
- Excellent communication and problem-solving skills.
- A full UK driving licence (held for at least three years).
What Makes You a Great Fit
- You’re a team player who thrives in a fast-paced environment.
- You’re resilient, organised, and can prioritise tasks effectively.
- You have a logical mindset and a passion for delivering outstanding customer service.
- You’re flexible and willing to adapt to new challenges.
Perks of the Job
- Competitive salary and benefits package.
- A strong focus on work-life balance, with travel mostly limited to your local area.
- Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed.
- Opportunities for professional development and training.
- The chance to work with cutting-edge technology in a globally respected company.
- Occasional opportunities for international travel.
Field Services Engineer - London West (London Area) employer: Placed
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer - London West (London Area)
✨Tip Number 1
Familiarise yourself with ENVEA's products and services. Understanding their environmental monitoring solutions will not only help you during interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of ENVEA on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific technical challenges you've faced in previous roles. Highlighting your problem-solving skills and how you've successfully navigated similar situations will showcase your suitability for the Field Service Engineer position.
✨Tip Number 4
Demonstrate your customer service skills by preparing examples of how you've effectively communicated with clients in the past. ENVEA values excellent customer service, so showing that you can build strong relationships will set you apart.
We think you need these skills to ace Field Services Engineer - London West (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical or mechanical engineering, particularly any field service roles. Emphasise your problem-solving skills and customer service experience, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technical challenges and customer service. Mention specific experiences where you successfully diagnosed issues or trained customers, aligning with ENVEA's values.
Highlight Relevant Skills: In your application, clearly outline your technical skills, especially any experience with gas analysers or instrumentation. If you have a full UK driving licence, make sure to mention it as it's a requirement for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Field Service Engineer.
How to prepare for a job interview at Placed
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise during the interview. Be prepared to discuss your experience with electronics, instrumentation, and any relevant projects you've worked on. This will demonstrate your capability to handle the technical challenges of the role.
✨Emphasise Customer Service Experience
Since the role involves delivering excellent customer service, share examples of how you've successfully interacted with clients in the past. Discuss any training or support you've provided to customers, as this aligns well with ENVEA's focus on customer satisfaction.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would approach diagnosing technical issues. Prepare a few scenarios where you successfully identified and resolved problems, showcasing your logical mindset and problem-solving skills.
✨Demonstrate Team Collaboration
ENVEA values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share instances where you contributed to team success or sought help from others, highlighting your ability to work effectively within a team.
