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For Companies At a Glance
- Tasks: Manage and grow customer accounts while ensuring satisfaction and efficient sales order management.
- Company: Join TR, a global leader in fastenings for advanced industries like Automotive and Medical Equipment.
- Benefits: Receive full training, work in a dynamic environment, and enjoy opportunities for personal growth.
- Why this job: Be part of a team that values engineering excellence and customer relationships in a fast-paced setting.
- Qualifications: Strong communication skills and attention to detail are essential; sales experience is a plus but not required.
- Other info: Familiarity with Microsoft Outlook is needed; training on Dynamics 365 will be provided.
The predicted salary is between 28800 - 43200 £ per year.
Who we are At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.
The Role The Account Executive will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering outstanding results.
- Develop and maintain strong relationships with customers.
- Ensure daily routines are in place and maintained to ensure smooth running of customer account.
- Work with customer to ensure underwritten stock is taken in a timely manner.
- Work with key stakeholders across the business to make sure customer needs and expectations are met.
- Gain understanding of the customer contract so we can meet the customer requirements.
- Participate in regular sales meetings.
- Participate in Business Reviews on the customer premises.
- Collaborate with the supply chain team to review customer forecast to help ensure budget success.
- Commit to, and work towards, any objectives and targets set by direct manager or team leader including but not limited to: Margin Management, OTIF, Aged Debt.
- Escalate concerns in a timely manner to the appropriate person.
The Candidate We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. While experience in sales and knowledge of fastenings would be advantageous, they are not essential as full training will be provided. Familiarity with Microsoft Outlook is required, and experience with Dynamics 365 (D365) would be beneficial, though training will also be given.
The successful candidate will be self-motivated, physically capable, and able to thrive in a fast-paced environment while meeting deadlines. Strong organisational skills, the ability to prioritise tasks, and a proactive approach to problem-solving are essential. Building and maintaining positive relationships with both internal and external customers is a key part of this role.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Account Manager (Newton Aycliffe)
✨Tip Number 1
Research TR and its role in the fasteners industry. Understanding their products and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of TR on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your experience in managing customer accounts or sales relationships. Think of specific examples where you've successfully built relationships or resolved issues, as this will showcase your suitability for the role.
✨Tip Number 4
Familiarise yourself with Microsoft Outlook and any relevant CRM systems like Dynamics 365. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
We think you need these skills to ace Contract Account Manager (Newton Aycliffe)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise any achievements that demonstrate your ability to build strong customer relationships and meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of TR and how your skills align with their needs, particularly in managing customer accounts and ensuring satisfaction.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application that illustrate your verbal and written communication skills. This could include successful negotiations or presentations you've conducted.
Show Enthusiasm for Learning: Mention your willingness to learn about fastenings and any relevant software like Dynamics 365. Highlighting your adaptability and eagerness to grow within the company can set you apart from other candidates.
How to prepare for a job interview at Placed
✨Research the Company
Before your interview, take some time to learn about TR and its role in the fasteners industry. Understanding their products, services, and market position will help you tailor your responses and show genuine interest.
✨Demonstrate Relationship-Building Skills
Since the role involves managing customer accounts, be prepared to discuss your experience in building and maintaining relationships. Share specific examples of how you've successfully engaged with clients in the past.
✨Showcase Your Organisational Skills
The job requires strong organisational abilities. Be ready to explain how you prioritise tasks and manage your time effectively, especially in a fast-paced environment. Consider sharing a situation where your organisational skills led to a successful outcome.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer concerns. Think of scenarios where you had to resolve issues or meet tight deadlines, and be ready to discuss your approach and the results.
