Client Support Administrator (Guildford)

Guildford based Client seeks a permanent Client Support Administrator to join their team on a permanent basis. The Client Support Administrator would report into a Partner and Manager, this role is office based, would suit an organised and proactive individual.Duties of Client Support Administrator:To provide full administrative support to the teamProviding excellent telephone customer serviceOnboarding of clients on to our systems including carrying out AML checksTo maintain client’s data including addresses on CCH, databases, and portalsDealing with daily post, scanning, and saving and distributing to relevant team memberMaintaining and reviewing clients online accounts with HMRCMaintaining client trackersPreparing standard HMRC lettersPackaging and uploading of tax returns and any other documents to client portals.To assist with any other administrative and/or client work as and when requiredPrinting returns and preparing letters/packagingNew client set up.Updating central workpaper file documentsSetting up US workpaper PDF filesUpdating US client trackerPreparing engagement lettersDownloading/uploading documents to/from SharefileProviding support to Managers, Senior Managers and Partners as requiredAd-hoc administration dutiesThe Client Support Administrator requires excellent communication skills and telephone manner. Organised and strong attention to detail.Hours are 9.00am – 5.00pm. Benefits include medical and life insurance, enhanced sickness pay, pension and 31 days holiday in a complete holiday year.