Automation Service Support Engineer (Birmingham)
Automation Service Support Engineer (Birmingham)

Automation Service Support Engineer (Birmingham)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our 24/7 support team, providing PLC/HMI/SCADA assistance and fault finding.
  • Company: adi Group is a leading automation solutions provider committed to equal opportunity.
  • Benefits: Enjoy discounts, healthcare plans, generous holidays, and a vibrant company culture.
  • Why this job: Be part of a dynamic team, tackle exciting challenges, and make a real impact.
  • Qualifications: Experience in automation support, circuit design, and fault finding with various operating systems required.
  • Other info: Company van provided for travel; apply now for your next challenge!

The predicted salary is between 36000 - 60000 £ per year.

Location – We are seeking candidates who live within a reasonable distance of our Kings Norton office in Birmingham and are willing to travel to client sites across the UK when necessary. A company van will be provided for transportation.

About The Role

As a Service Support Engineer, you would be expected to provide a role in this cover and be part of a 24/7 support team. Provide PLC/HMI/SCADA support in breakdowns, maintenance, installation and commissioning. Carry out PLC/Electrical (low voltage) fault finding.

About You

We would like to hear from you if you have:

  • Experience as an Automation system support engineer with circuit design, PLC programming and high-level fault finding.
  • Experience developing and fault-finding with operating systems such as Siemens, AB, Omron, Schneider, Mitsubishi, ABB, Wonderware etc.
  • Fault-finding on Industrial Networks such as Ethernet, ModBus, Asi, Profibus, Profinet, Cnet etc.

The Benefits:

  • The adi Pit Stop – savings and discounts portal with Reward Gateway
  • Healthcare cash plan
  • 24/7 GP helpline including private electronic prescription service
  • Enhanced Employee assistance programme
  • Cycle to work scheme.
  • Employee referral bonus of £500 for every successful new employee
  • Generous holiday allowance
  • Celebration days
  • Company-wide Christmas party for employees and partners
  • Annual employee awards
  • Long service awards
  • Free workwear

adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.

So, if you’re seeking your next challenge as a Service Support Engineer, please apply via the button shown.

Automation Service Support Engineer (Birmingham) employer: Placed

At adi Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Located in Birmingham, our Kings Norton office provides easy access to a variety of client sites across the UK, ensuring diverse experiences for our Automation Service Support Engineers. With a strong focus on employee growth, generous benefits including a healthcare cash plan, and a vibrant community spirit showcased through company-wide celebrations, we are dedicated to supporting our team both professionally and personally.
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Contact Detail:

Placed Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Automation Service Support Engineer (Birmingham)

✨Tip Number 1

Familiarise yourself with the specific PLC and HMI systems mentioned in the job description, such as Siemens and Schneider. Having hands-on experience or even just a solid understanding of these systems can set you apart during interviews.

✨Tip Number 2

Network with professionals in the automation industry, especially those who work with the technologies listed in the job description. Attend relevant meetups or online forums to gain insights and potentially get referrals.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully resolved faults in automation systems. Be ready to explain your thought process and the steps you took to troubleshoot effectively.

✨Tip Number 4

Research adi Group's company culture and values. Tailoring your conversation during the interview to align with their principles can demonstrate your genuine interest in becoming part of their team.

We think you need these skills to ace Automation Service Support Engineer (Birmingham)

PLC Programming
HMI/SCADA Support
Electrical Fault Finding
Circuit Design
High-Level Fault Finding
Experience with Siemens Operating Systems
Experience with Allen-Bradley Operating Systems
Experience with Omron Operating Systems
Experience with Schneider Operating Systems
Experience with Mitsubishi Operating Systems
Experience with ABB Operating Systems
Experience with Wonderware
Industrial Network Fault Finding
Ethernet Networking
ModBus Protocol
Asi Protocol
Profibus Protocol
Profinet Protocol
Cnet Protocol
Problem-Solving Skills
Communication Skills
Teamwork

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of the Automation Service Support Engineer position. Tailor your application to highlight relevant experience in PLC programming, fault finding, and support.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with automation systems, circuit design, and any specific operating systems mentioned in the job description, such as Siemens or Schneider. Use concrete examples to demonstrate your skills.

Craft a Strong Cover Letter: Write a personalised cover letter that addresses why you are a good fit for the role. Mention your willingness to travel and your ability to work in a 24/7 support environment, as these are key aspects of the job.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Placed

✨Know Your Technical Stuff

Make sure you're well-versed in PLC programming and fault-finding techniques. Brush up on your knowledge of systems like Siemens, AB, and Schneider, as you'll likely be asked about your experience with these during the interview.

✨Demonstrate Problem-Solving Skills

Prepare to discuss specific examples where you've successfully diagnosed and resolved issues in automation systems. Highlight your approach to troubleshooting and how you handle high-pressure situations, especially since this role involves 24/7 support.

✨Show Your Team Spirit

Since you'll be part of a support team, it's important to convey your ability to work collaboratively. Share experiences where you've worked effectively with others, especially in challenging scenarios, to show that you're a team player.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's projects, team dynamics, and future goals. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.

Automation Service Support Engineer (Birmingham)
Placed
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  • Automation Service Support Engineer (Birmingham)

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-06-13

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    Placed

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