At a Glance
- Tasks: Provide hands-on IT support in a creative architecture studio and troubleshoot tech issues.
- Company: Join a vibrant design studio that values creativity and collaboration.
- Benefits: Competitive salary, flexible part-time hours, and a supportive team environment.
- Other info: Ideal for someone looking for stability and growth in a fun, creative workplace.
- Why this job: Make a real impact while working with creative minds in a dynamic setting.
- Qualifications: Experience in IT support, especially with MacOS and Office 365.
The predicted salary is between 21000 - 42000 £ per year.
A busy design studio is looking for a personable and knowledgeable IT Support professional to join on a part-time basis. Working closely with the IT Manager to keep the studio’s systems and technology running seamlessly, this is a fantastic opportunity for someone who has experience working within a creative organisation and who is looking for a long-term role where they can make a real impact.
We’re seeking someone not only with solid technical skills but also the right personal qualities: approachable, reliable, and practical, with a genuine interest in IT and problem-solving. Just as importantly, we’re looking for someone who values stability and wants to grow with the studio over time, becoming a trusted part of the team and culture.
Key responsibilities include:- Providing face-to-face and remote IT support to staff
- Diagnosing and resolving issues on MacOS devices quickly and effectively
- Supporting hardware maintenance, updates, and accurate inventory records
- Troubleshooting basic network issues and logging requests
- Administering and troubleshooting Office 365 (including Exchange and Teams)
- Assisting with IT administration, stock, and consumables
- Setting up equipment for new starters, meetings, and presentations
- Administering and overseeing a Jamf environment
- Maintaining accurate software and hardware records
- Providing clear and simple guidance to colleagues with non-technical backgrounds
- Supporting management with ad hoc IT-related tasks
- Proven IT support experience, ideally within a creative or design-led environment
- Strong working knowledge of MacOS and Office 365
- Familiarity with Jamf, SME cloud storage (e.g. Dropbox), VOIP systems, or NAS an advantage
- Excellent problem-solving skills with a resourceful, hands-on approach
- Strong organisation and communication skills, able to prioritise and manage workload effectively
- A personable, positive outlook with the ability to explain technical issues simply
- An interest in design and creative industries is warmly welcomed
- Someone seeking longevity in their next role, who will enjoy becoming a consistent and trusted member of the studio team
This is a 100% office-based role for 3 days per week (must include Wednesday but flexible on the other two).
Locations
Part-Time IT Support – Personable, Hands-On Role in Creative Architecture Studio in Hampshire, Portsmouth employer: Place.
At Place, we pride ourselves on being a supportive and dynamic employer within the creative architecture sector. Our work culture fosters collaboration and innovation, providing employees with opportunities for personal and professional growth while making a tangible impact in a vibrant studio environment. With a focus on stability and long-term relationships, we offer a personable approach to IT support that values each team member's contributions and encourages a positive work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time IT Support – Personable, Hands-On Role in Creative Architecture Studio in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their vibe and tailor your responses to show you're a great fit.
✨Tip Number 2
Practice your problem-solving skills! Since this role is all about IT support, think of common tech issues and how you'd tackle them. Being able to explain your thought process clearly will impress the interviewers.
✨Tip Number 3
Show off your personable side! This studio values a positive outlook, so be friendly and approachable during your interactions. A smile can go a long way in making a lasting impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part-Time IT Support – Personable, Hands-On Role in Creative Architecture Studio in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to share a bit about your interests in IT and design – it’ll help us get to know you better.
Tailor Your Experience:Make sure to highlight your relevant experience in IT support, especially within creative environments. We’re looking for someone who can relate to our studio’s vibe, so connect your skills to the role and show us how you can make an impact.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and explain your technical skills in simple terms. Remember, we want to see how you can communicate effectively with non-technical colleagues!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out other vacancies that might catch your eye while you’re there!
How to prepare for a job interview at Place.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MacOS and Office 365, as these are key to the role. Be ready to discuss any past experiences you've had troubleshooting issues on these platforms, and maybe even prepare a few examples of how you resolved tricky problems.
✨Show Your Personable Side
Since this role requires a personable approach, think about how you can demonstrate your communication skills during the interview. Practice explaining technical concepts in simple terms, as you'll need to do this with colleagues who may not have a tech background.
✨Highlight Your Problem-Solving Skills
Prepare to share specific instances where you've successfully diagnosed and resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your resourcefulness and hands-on approach.
✨Express Your Interest in the Creative Industry
Since the studio is design-led, it’s a great idea to express your passion for the creative sector. Share any relevant experiences or interests that connect IT support with design, showing that you understand the unique challenges faced in a creative environment.
