At a Glance
- Tasks: Lead and develop residential property management operations while ensuring high-quality service delivery.
- Company: Join an ambitious and expanding property consultancy with a collaborative culture.
- Benefits: Competitive salary, discretionary bonus, 25 days holiday, private healthcare, and pension contributions.
- Other info: Ideal for ambitious individuals seeking growth in a dynamic environment.
- Why this job: Be part of a pivotal expansion and make a real impact in property management.
- Qualifications: Extensive experience in residential block property management and strong leadership skills.
The predicted salary is between 65000 - 70000 £ per year.
Kingsley is retained by an expanding and ambitious property consultancy who, as a consequence of continued expansion, are seeking an experienced and enthusiastic Residential Property Manager – Associate Director level, to join its Northwest team. You will be joining a dedicated team with a high level of autonomy and client management/leadership opportunities are provided, allowing full involvement in all aspects of managing the expanding property portfolio.
Role Purpose
The Associate Director will play a pivotal role in leading and developing the residential property management operations. The job holder will oversee the delivery of high-quality residential block management services, ensuring financial, legal and operational compliance while maintaining strong client and tenant relationships. Fundamentally, you will ensure that all properties under management meet the highest standards and deliver maximum value to both existing and new clients.
Accountabilities / Responsibilities
- Develop and implement strategies to enhance service delivery, operational efficiency and client satisfaction
- Act as a key point of contact for clients, tenants and internal stakeholders
- Where possible, ensure a robust facilities service is provided to clients, proactively addressing maintenance needs
- Support integration and coordination with the wider property management services
- Align property management operations, standards and bespoke service offerings
- Ensure statutory and regulatory safety compliance across all managed sites
- Build strong reputations with clients
- Support with budgeting, cost control and financial reporting
- Produce detailed reports for both clients and the Board, including performance and improvement plans
- Represent the company at client meetings, industry events, and networking opportunities
- Assist with other property management matters as required
Knowledge / Skills / Experience
- Extensive experience at director or senior level in residential block property management
- Ability to balance strategic oversight with hands-on operational delivery
- Strong knowledge of residential, commercial and mixed-use property management. MRICS desirable, but not essential
- Excellent knowledge of statutory compliance and health and safety legislation
- Degree or equivalent in property or facilities management field
- Relevant professional certifications
- Strong analytical and problem-solving skills
- IT literate with good knowledge of Microsoft Office
Behavioural Competencies
- Professional
- Agile
- Collaborative
- Ability to create solutions
- Flexible “can do” attitude
- Customer focused
- Effective communicator
Remuneration
Competitive Basic Salary £65,000 – £70,000 p.a. (D.O.E.) Discretionary Bonus Scheme 25 days holiday plus statutory holidays Private Healthcare Pension Contributions And more ….
This is an ideal opportunity for an ambitious individual to join an expanding and highly professional consultancy at this pivotal time of expansion.
To apply for this position, please contact Andrew Kingsley on 07879 413 765 or email a copy of your latest CV to andrew@kingsleyrecruitment.co.uk, quoting the position and reference AK 3607177 for this role.
Residential Property Manager – Associate Director employer: Place North West
Join a dynamic and expanding property consultancy in the Northwest, where you will have the opportunity to lead and develop residential property management operations with a high level of autonomy. Our supportive work culture fosters collaboration and professional growth, offering competitive remuneration, private healthcare, and a generous holiday allowance, making it an excellent place for ambitious individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager – Associate Director
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the property management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your experience in residential block management and your ability to enhance service delivery. Make sure they see you as the go-to person for their needs.
✨Tip Number 3
Be proactive! If you spot a property management issue or an opportunity for improvement, don’t hesitate to bring it up during interviews. This shows that you’re not just a candidate, but someone who’s ready to make a real impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our growth.
We think you need these skills to ace Residential Property Manager – Associate Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in residential property management and any leadership experience you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Associate Director role. Share specific examples of how you've enhanced service delivery or improved client satisfaction in your past roles. We love a good story!
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention your understanding of statutory and regulatory safety compliance. We want to know how you've navigated these areas in your previous positions, so don't hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Place North West
✨Know Your Stuff
Make sure you brush up on your knowledge of residential property management. Understand the key responsibilities of the Associate Director role and be ready to discuss how your experience aligns with their needs. Familiarise yourself with current trends in the property market and any relevant legislation.
✨Showcase Your Leadership Skills
Since this role involves a lot of client management and team leadership, prepare examples that demonstrate your ability to lead a team effectively. Think about times when you've successfully managed projects or improved service delivery, and be ready to share those stories.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the company's vision for growth, how they measure client satisfaction, or what challenges the team is currently facing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
First impressions matter! Dress professionally to reflect the high standards expected in the property management industry. A smart outfit not only boosts your confidence but also signals to the interviewers that you take the opportunity seriously.
