At a Glance
- Tasks: Lead a vibrant team to create unforgettable family experiences at our exciting slide park.
- Company: Join Slidie Sliderson, the next-gen family entertainment destination in Warrington.
- Benefits: Competitive salary, career growth opportunities, and a fun work environment.
- Other info: Exciting opportunity to progress to senior management as we expand across the UK.
- Why this job: Be a key player in shaping the future of family entertainment and drive real impact.
- Qualifications: 5+ years of management experience and a passion for guest satisfaction.
The predicted salary is between 50000 - 60000 £ per year.
About Slidie Sliderson
Slidie Sliderson is a next-generation family entertainment destination combining giant dry slides, interactive attractions, competitive socialising, great food and drink, and unforgettable family experiences. We’re building a brand designed to become the world’s most exciting slide park operator.
The Role
As General Manager, you will have full responsibility for the commercial and operational performance of the venue. This is not simply a venue management role. We are looking for a leader who can build a high-performing culture, deliver exceptional guest experiences, drive revenue growth and create a destination that families return to again and again. With ambitious 5 year growth plans to open another 10 UK destinations, the role comes with amazing opportunities to progress to senior / board management level.
Key Responsibilities
- Leadership
- Full operational site responsibility
- Recruit, develop and inspire a team of 50+ colleagues.
- Create a culture of energy, accountability and fun.
- Lead, coach and develop managers and supervisors.
- Conduct regular performance reviews and succession planning.
- Producing weekly management reports
- Full P&L management of £3 million turnover
- Launch of future new sites
- Guest Experience
- Deliver world-class guest experiences every day.
- Monitor guest feedback and online reviews.
- Drive industry-leading Net Promoter Scores.
- Drive exceptional customer service throughout the team
- Resolve guest concerns quickly and professionally.
- Commercial Performance
- Own venue revenue and EBITDA performance.
- Maximise admissions, memberships, parties and F&B sales.
- Identify opportunities to improve spend per head.
- Deliver labour and cost controls in line with budget.
- Operations & Safety
- Ensure smooth day-to-day venue operations.
- Maintain exceptional cleanliness and presentation standards.
- Oversee attraction availability and maintenance schedules.
- Lead a strong health & safety culture and statutory compliance.
What We’re Looking For
- Minimum 5 years’ management experience.
- Experience leading large team
- Proven record of P&L management
- Strong commercial awareness and sales focus.
- Excellent communication and leadership skills.
- Career ambitions to climb the ladder
- Experience in leisure, hospitality, FECs, bowling, holiday parks or attractions preferred.
Success Looks Like
- Build and retain an exceptional team.
- Deliver outstanding guest reviews.
- Establish Slidie Sliderson as Warrington’s leading family attraction.
- Achieve revenue and EBITDA targets.
- Help shape the future growth of the Slidie Sliderson brand.
More Slides. More Smiles. More Memories.
General Manager – Slidie Sliderson Warrington in Manchester employer: Place North West
At Slidie Sliderson, we pride ourselves on being a vibrant and dynamic employer that fosters a culture of energy, accountability, and fun. As a General Manager in Warrington, you will not only lead a passionate team but also have the opportunity to shape the future of our exciting brand with ambitious growth plans. With a focus on exceptional guest experiences and employee development, we offer a rewarding environment where your career can flourish alongside our vision to become the world's most thrilling slide park operator.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager – Slidie Sliderson Warrington in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Place North West. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Place North West
Don't be shy about reaching out to Place North West directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager – Slidie Sliderson Warrington in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Place North West and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Place North West
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
