At a Glance
- Tasks: Lead and develop residential property management operations with a focus on client satisfaction.
- Company: Expanding and ambitious property consultancy with a professional culture.
- Benefits: Competitive salary, discretionary bonus, private healthcare, and 25 days holiday.
- Other info: Great opportunity for career growth in a pivotal expansion phase.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: Extensive experience in residential block management and strong leadership skills.
The predicted salary is between 65000 - 70000 £ per year.
Kingsley is retained by an expanding and ambitious property consultancy who, as a consequence of continued expansion, are seeking an experienced and enthusiastic Residential Property Manager – Associate Director level, to join its Northwest team. You will be joining a dedicated team with a high level of autonomy and client management/leadership opportunities are provided, allowing full involvement in all aspects of managing the expanding property portfolio.
Role Purpose
The Associate Director will play a pivotal role in leading and developing the residential property management operations. The job holder will oversee the delivery of high-quality residential block management services, ensuring financial, legal and operational compliance while maintaining strong client and tenant relationships. Fundamentally, you will ensure that all properties under management meet the highest standards and deliver maximum value to both existing and new clients.
Accountabilities / Responsibilities
- Develop and implement strategies to enhance service delivery, operational efficiency and client satisfaction
- Act as a key point of contact for clients, tenants and internal stakeholders
- Where possible, ensure a robust facilities service is provided to clients, proactively addressing maintenance needs
- Support integration and coordination with the wider property management services
- Align property management operations, standards and bespoke service offerings
- Ensure statutory and regulatory safety compliance across all managed sites
- Build strong reputations with clients
- Support with budgeting, cost control and financial reporting
- Produce detailed reports for both clients and the Board, including performance and improvement plans
- Represent the company at client meetings, industry events, and networking opportunities
- Assist with other property management matters as required
Knowledge / Skills / Experience
- Extensive experience at director or senior level in residential block property management
- Ability to balance strategic oversight with hands-on operational delivery
- Strong knowledge of residential, commercial and mixed-use property management
- MRICS desirable, but not essential
- Excellent knowledge of statutory compliance and health and safety legislation
- Degree or equivalent in property or facilities management field
- Relevant professional certifications
- Strong analytical and problem-solving skills
- IT literate with good knowledge of Microsoft Office
Behavioural Competencies
- Professional
- Agile
- Collaborative
- Ability to create solutions
- Flexible 'can do' attitude
- Customer focused
- Effective communicator
Remuneration
Competitive Basic Salary £65,000 – £70,000 p.a. (D.O.E.) Discretionary Bonus Scheme 25 days holiday plus statutory holidays Private Healthcare Pension Contributions And more...
This is an ideal opportunity for an ambitious individual to join an expanding and highly professional consultancy at this pivotal time of expansion.
To apply for this position, please contact Andrew Kingsley on 07879 413 765 or email a copy of your latest CV to andrew@kingsleyrecruitment.co.uk, quoting the position and reference AK 3607177 for this role.
Residential Property Manager – Associate Director in Leyland employer: Place North West
Join an ambitious and expanding property consultancy in the Northwest, where you will enjoy a high level of autonomy and leadership opportunities as a Residential Property Manager – Associate Director. With a strong focus on employee growth, competitive remuneration, and a collaborative work culture, this role offers the chance to make a meaningful impact while ensuring the highest standards in residential property management. Benefit from a supportive environment that values your contributions and provides comprehensive benefits including private healthcare and a discretionary bonus scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager – Associate Director in Leyland
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the property management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on enhancing service delivery and operational efficiency. This will demonstrate your value and make you stand out.
✨Tip Number 3
Be proactive! If you see a property management issue that needs addressing, don’t hesitate to bring it up during interviews or networking chats. It shows you're already thinking like a leader in the field.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to highlight your relevant experience and how you can contribute to our expanding portfolio.
We think you need these skills to ace Residential Property Manager – Associate Director in Leyland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Residential Property Manager role. Highlight your experience in residential block management and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can enhance our service delivery. We love seeing enthusiasm and a personal touch!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to improve client satisfaction and operational efficiency. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity with us at StudySmarter!
How to prepare for a job interview at Place North West
✨Know Your Stuff
Make sure you brush up on your knowledge of residential block property management. Understand the key responsibilities of the Associate Director role and be ready to discuss how your experience aligns with their needs. Familiarise yourself with current trends in the property market and any relevant legislation.
✨Showcase Your Leadership Skills
Since this role involves a high level of autonomy and client management, be prepared to share examples of how you've successfully led teams or projects in the past. Highlight your ability to balance strategic oversight with hands-on operational delivery, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios where you've had to address maintenance issues or improve service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Engage and Ask Questions
Interviews are a two-way street, so come prepared with insightful questions about the company’s expansion plans and how they envision the role contributing to those goals. This shows your genuine interest in the position and helps you gauge if the company is the right fit for you.
