Practice Operations Coordinator & PA sought for Prestigious Architecture Practice in London

A well-established and highly regarded architecture practice is looking for a proactive, detail-oriented Practice Operations Coordinator to become a central part of its studio team. This pivotal position supports directors, project teams, and the Practice Co-ordinator, ensuring the day-to-day operations of the studio run smoothly and efficiently.

Key tasks include:

• Acting as the main point of contact for the practice, managing telephone calls, responding to enquiries, and welcoming clients and visitors.
• Ensuring reception and meeting spaces are consistently well presented, organised, and ready for use.
• Handling incoming and outgoing post, managing the shared inbox, and overseeing general office administration including filing, scanning, printing, and document control.
• Providing administrative support across project teams, including undertaking regular audits within the document management system.
• Processing expenses, managing team purchases and training bookings, and supporting directors with ad hoc administrative tasks.
• Delivering PA support to directors, including diary management, travel coordination, and preparing materials for meetings and presentations.
• Ordering office supplies and coordinating routine office maintenance.
• Assisting with basic IT support and liaising with external IT service providers.
• Updating website content and supporting social media activity across LinkedIn and Twitter.
• Assisting with the preparation and formatting of presentations, brochures, and other studio documentation.
• Supporting the planning and delivery of both client-facing events and internal social activities.
• Maintaining project archives and records accurately and confidentially.

About you:

• 3–4 years' experience within a design-led studio environment (architecture or design preferred), including at least two years supporting senior executives.
• Exceptional organisational skills with strong attention to detail.
• A full driving licence, for occasional use of pool vehicles.
• Confident, professional, and personable communication skills, both written and verbal.
• A collaborative approach with the ability to support colleagues at all levels of the practice.
• Professional, flexible, and adaptable, with the ability to work effectively across different personalities and working styles.
• Proficiency in Microsoft Office and Outlook.
• Strong problem-solving skills with sound judgement.
• A high level of discretion and professionalism when handling confidential information.
• Experience using Adobe InDesign, Canva, or similar design software.
• Familiarity with website content management systems such as WordPress.
• Confidence interpreting basic project or financial information.
• Experience working with document management platforms, such as Blueroom.
• Experience planning and coordinating events for groups of 30+.

This practice offers a friendly and collaborative working environment where your contribution will be valued and visible. You will be part of a supportive team with opportunities for growth, working at the heart of a studio recognised for its commitment to quality, service, and considered design.