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For Companies At a Glance
- Tasks: Provide top-notch support to customers using Sage Intacct via phone and email.
- Company: Join a leading Sage Business Partner known for integrity and a great team culture.
- Benefits: Flexible working, clear growth plan, and a supportive team environment.
- Why this job: Make a real difference in customer satisfaction while working from home.
- Qualifications: Must have Sage Intacct accreditation and a passion for teamwork.
- Other info: Exciting opportunities await in a dynamic and growing company.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview
PKF Smith Cooper Systems is a leading Sage Business Partner with UK wide coverage. We’re proud to be “Good Sage Guys to Deal With” – meaning we act with honesty and integrity in all our dealings with customers, suppliers and staff. Our people are our biggest asset. Over the last ten years, we have undergone a period of significant positive growth. The key pillar to this success has undoubtedly been the hard work and commitment of our dedicated and talented team, along with the great ethos and great working environment we have created.
Job Responsibilities
As part of our award winning Sage Software support team, you will be required to respond to customer support calls via telephone and email. You will thus need an excellent phone manner and the desire to provide first class customer service.
Qualifications
Accreditation and knowledge of Sage Intacct is essential. Crucial to all applicants will be enthusiasm, the ability to work as part of a team and a good work ethic.
Why Us
In return we can offer:
- a great company with a clear growth plan and the appetite to execute it
- an amazing working environment and team ethos
- lots of busy customers to get stuck into immediately
We operate a flexible working policy and our support desk is now largely home based. As such, all geographies are welcome. If you are an accredited Sage Intacct support consultant who is bored in your current role, is in between jobs due to the current economic climate or just simply fancy a new challenge, then please get in touch.
Sage Intacct Support Consultant employer: PKF Smith Cooper Systems
Contact Detail:
PKF Smith Cooper Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage Intacct Support Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the Sage community or related fields. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your Sage Intacct knowledge and be ready to showcase your customer service skills. Practice common interview questions with a friend to boost your confidence.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at PKF Smith Cooper Systems, where you can find a great team ethos and growth opportunities.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Sage Intacct Support Consultant
Some tips for your application 🫡
Show Your Sage Intacct Skills: Make sure to highlight your accreditation and experience with Sage Intacct in your application. We want to see how your skills align with what we need, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that demonstrate your customer service skills and teamwork, as these are key for us.
Be Yourself: We’re all about honesty and integrity here at PKF Smith Cooper Systems. Let your personality shine through in your application – we want to know the real you!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at PKF Smith Cooper Systems
✨Know Your Sage Intacct Inside Out
Make sure you brush up on your Sage Intacct knowledge before the interview. Be prepared to discuss specific features and functionalities, as well as any recent updates or changes. This will show that you're not just familiar with the software but are genuinely passionate about it.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your commitment to first-class support.
✨Demonstrate Team Spirit
PKF Smith Cooper Systems values teamwork, so be prepared to talk about how you work well with others. Share experiences where you collaborated with colleagues to solve problems or improve processes. Highlighting your ability to fit into their team ethos will make you a more attractive candidate.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, growth plans, or what a typical day looks like for a Sage Intacct Support Consultant. This shows your genuine interest in the role and helps you assess if it's the right fit for you.