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- Tasks: Welcome visitors and provide professional support to clients and stakeholders.
- Company: Join PJA, a leading independent transport and engineering specialist in the UK.
- Benefits: Enjoy competitive salary, 25 days leave, private healthcare, and more.
- Why this job: Be part of a creative team making a real impact on urban projects.
- Qualifications: Strong hospitality background and excellent communication skills required.
- Other info: Flexible shifts and ongoing training for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for 2x Receptionists (Job Share) to join our growing team. PJA are one of the leading independent transport, engineering and placemaking specialists in the UK, with offices in Birmingham, Bristol, Cambridge, London, Manchester and Reading. We provide expert advice on a wide range of projects across the UK and beyond from new settlements and nationally strategic infrastructure projects, through to urban regeneration schemes and a wide range of education, employment and sports and leisure developments.
Our strength lies with our team of people, all of whom have been employed for their unique skills and talents but, if you cut us in half you’ll find the same core values all the way through us – we are credible, engaging and creative and our mission is to create better places through great design.
We are looking for 2x Receptionists to provide a welcoming experience and professional support to internal and external stakeholders. The standard shifts will be 08:00–13:00 (AM) and 13:00–18:00 (PM). However, we are flexible and happy to discuss slight adjustments to the AM End/PM Start time for the right candidates.
Responsibilities
- Reception and Front-of-House Management
- Visitor and Client Experience Coordination
- Meeting, Hospitality, and Events (Charity and Seasonal) Support
- Office Coordination and Daily Operational Checks
- Mail, Deliveries and Document Handling
- General Administration and Office Support
Qualifications
- NVQ Level 2 in Business Administration (desired, but not essential)
- Strong background in hospitality
- Excellent organisational skills, with the ability to prioritise
- Liaising with internal and external stakeholders
- Strong communication skills, both written and verbal
- Attention to detail essential
- Good team player, with a proactive, collaborative approach
- Excellent customer service skills and proven ability to build a strong rapport at all levels across the business
- Microsoft Office applications
About the Applicant
- Demonstrates a strong background in hospitality
- Shows ability to work well with internal and external stakeholders
Rewards And Benefits
As a member of the PJA team, you can expect:
- An attractive and modern working environment with good accessibility by all modes of transport
- Ongoing support, training and mentoring from senior professionals within the business with a real commitment from senior management towards personal and professional development
Additional Benefits
- Competitive salary
- 25 Days annual leave plus bank holidays and the ability to purchase additional days
- Option to participate in the Company Share Ownership scheme
- Private healthcare and access to a range of wellbeing services
- Cycle to Work Scheme
- Techscheme
- Payment of professional subscription
- Membership of our group pension scheme
- Life Assurance
How To Apply
If this sounds like something you would like to be a part of, then we would love to hear from you. Please email your CV and a covering letter to recruit@pja.co.uk. Please ensure you state the role you are applying for in the email subject.
Receptionist – Birmingham employer: PJA
Contact Detail:
PJA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Birmingham
✨Tip Number 1
Get to know the company! Research PJA and their projects so you can chat about them during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the face of the company, so being able to engage with visitors and stakeholders is key. Role-play with a friend to boost your confidence!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects professionalism and aligns with the company's vibe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at PJA.
We think you need these skills to ace Receptionist – Birmingham
Some tips for your application 🫡
Craft a Personalised Cover Letter: When applying, make sure to tailor your cover letter specifically for the Receptionist role. Highlight your hospitality experience and how it aligns with our values at PJA. A personal touch goes a long way!
Show Off Your Organisational Skills: In your CV, emphasise your organisational abilities. We love candidates who can juggle multiple tasks and keep everything running smoothly, so don’t be shy about showcasing your skills in this area.
Communicate Clearly: Since strong communication is key for this role, ensure your written application is clear and concise. Use proper grammar and spelling, and make sure your enthusiasm for the position shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PJA
✨Know the Company Inside Out
Before your interview, take some time to research PJA and their projects. Understanding their core values and recent developments will help you connect your skills to their mission of creating better places through great design.
✨Showcase Your Hospitality Skills
As a Receptionist, your ability to create a welcoming atmosphere is key. Prepare examples from your past experiences where you’ve excelled in customer service or hospitality, highlighting how you made visitors feel valued and supported.
✨Demonstrate Strong Communication
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. You might want to prepare for common questions about handling difficult situations or managing multiple tasks, showcasing your organisational skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or upcoming projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
