At a Glance
- Tasks: Support the sales team with admin tasks and maintain essential sales trackers.
- Company: Join a dynamic team focused on sales excellence and collaboration.
- Benefits: Enjoy health insurance, paid time off, and tuition reimbursement.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Kickstart your career in sales support and make a real difference.
- Qualifications: Strong organisational skills and proficiency in Excel required.
The predicted salary is between 30000 - 42000 £ per year.
The Sales Support Specialist provides administrative and operational support to the sales team. This role is responsible for maintaining sales-related trackers, assisting with sales holds, preparing documentation, and responding to internal and external inquiries. The position is primarily task-based, with occasional small projects assigned as needed.
Essential duties include, but are not limited to:
- Maintain and update Excel trackers related to capacity, golden ticket eligibility, and no-show appointments
- Monitor sales holds and communicate new or updated hold information to HICs and managers
- Prepare customer documentation and scorecards upon request
- Research job information and provide clear, concise summaries of findings
- Assist with general document preparation and organization
- Update job notes and status changes in the CRM system
- Compile reports and export documentation for management review
- Support follow-up actions and documentation resulting from sales hold meetings
Key Performance Indicators (KPIs):
- Meet Service Level Agreements (SLAs) – tasks completed on time and complete
- Maintain 95% or higher accuracy in data processing and updates
- Ensure assigned sales trackers are accurate and up to date
Qualifications:
- Strong organizational skills with the ability to manage multiple tasks
- High level of accuracy and efficiency in data entry
- Proficiency with basic Microsoft Office applications, particularly Excel
- Clear and effective written and verbal communication skills
- Willingness and ability to learn new systems and technologies
Education and Experience:
- High school diploma or equivalent required
- One year of office or data entry experience preferred
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Sales Support Specialist in Newcastle upon Tyne employer: Pj Fitzpatrick
As a Sales Support Specialist, you will thrive in a dynamic and supportive work environment that values accuracy and efficiency. Our company offers comprehensive benefits including health insurance, tuition reimbursement, and a flexible spending account, ensuring your well-being and professional growth. With a strong emphasis on teamwork and communication, we foster a culture where every employee can contribute meaningfully and advance their career in a collaborative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its sales processes. Familiarise yourself with their products and services, and think about how your skills can help them maintain those all-important sales trackers.
✨Tip Number 3
Practice your communication skills! Since this role involves responding to inquiries and preparing documentation, being clear and concise is key. Try mock interviews with friends or family to sharpen your responses.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it shows you're proactive and really interested in the role!
We think you need these skills to ace Sales Support Specialist in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you manage multiple tasks and keep everything on track, especially when it comes to maintaining those all-important sales trackers.
Be Clear and Concise:When you're writing your application, keep it clear and to the point. We love effective communication, so make sure your written skills shine through. Avoid jargon and get straight to what makes you a great fit for the role.
Excel is Key:Since this role involves a lot of Excel work, don’t forget to mention your proficiency with it. If you've got any cool tricks or experiences using Excel, let us know! It’ll definitely catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Sales Support Specialist role. Plus, it’s super easy!
How to prepare for a job interview at Pj Fitzpatrick
✨Know Your Excel Inside Out
Since this role heavily relies on maintaining and updating Excel trackers, make sure you brush up on your Excel skills. Be prepared to discuss your experience with Excel functions, formulas, and any specific projects where you've used these skills effectively.
✨Showcase Your Organisational Skills
The Sales Support Specialist needs strong organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to explain how you prioritised your workload and ensured accuracy in your work.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked to summarise complex information, so consider preparing a few examples of how you've done this in previous roles.
✨Demonstrate Your Willingness to Learn
This position requires a willingness to learn new systems and technologies. Be prepared to discuss how you've adapted to new tools in the past and express your enthusiasm for picking up new skills that will help you succeed in the role.
