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- Tasks: Create amazing mealtime experiences for residents while working with a supportive catering team.
- Company: Join PJ Care, rated the 'Best Care Home to Work for in the UK'!
- Benefits: Enjoy a competitive salary, 25 days holiday, and enhanced pay options.
- Why this job: Make a real difference in residents' lives through compassionate hospitality.
- Qualifications: Experience in hospitality is a plus, but passion and care are what matter most!
- Other info: Flexible shifts with great career growth opportunities in a nurturing environment.
The predicted salary is between 28571 - 28571 ÂŁ per year.
Job Title: Mealtime Experience & Hospitality Assistant
Reporting to: Catering Manager
Terms: Full-time, Permanent
Hourly Rate/Hours: ÂŁ12.71 / 38.5 hours a week
Location: Peterborough
Overview: We are seeking a Mealtime Experience & Hospitality assistant in Peterborough. This is a Full‑time and permanent position. You will work as part of the catering team, ensuring the provision of a high‑quality mealtime experience for our residents. The role involves working closely with unit staff and kitchen teams, coordinating meal delivery, and maintaining a resident‑centred and tailored dining experience.
Responsibilities
- Ensure a high‑quality dining experience for residents, keeping dining areas clean and tidy, polishing cutlery and cups, refilling cruets, properly laying tables, ensuring menus are available, and creating a calm and cheerful ambience.
- Adhere to all dietary requirements, food safety, health and safety standards, and PJ Care policies and procedures.
- Support unit staff during mealtimes to follow correct serving methods and assist residents as necessary.
- Collaborate with the environmental auditing team to continually improve provision.
- Ensure unit staff take daily food orders from residents and communicate orders to kitchen teams.
- Assist the Kafoodle coordinator with the roll‑out and use of the online food ordering system and train staff in its use.
- Maintain daily records for food and fridge temperatures when required.
- Maintain good hygiene and cleanliness throughout dining areas, including kitchenettes, and complete cleaning schedules as required.
- Ensure all equipment, utensils and condiments are clean and well‑maintained.
- Share specific dietary concerns with the Head Chef and kitchen teams.
- Support residents in choosing alternative food when they dislike meals or lack variety.
- Maintain knowledge of specific dietary requirements, including diabetic diet and modified textures (IDSSI).
- Ensure unit staff deliver person‑centred meal service and identify individual needs, preferences, allergies and intolerances.
- Collect, set up and deliver all food service, hospitality, room, and conference services as required at Eaglewood Centre.
- Deliver hospitality and food & beverages to required standards in quantity, quality, presentation and at the proper time.
- Hold regular meetings with the mealtime experience and hospitality team to implement consistent provision across all sites and meet daily standards.
Working Hours and Shift Pattern
The position follows a rota shift pattern: 7 am to 5 pm (nine‑hour shift with a one‑hour break). The schedule is four days on and two days off (Monday‑Sunday). Two days of the four are worked with the other Mealtime Experience Team Member. The role involves being on your feet for most of the day.
Qualifications
- Experience in kitchen, front‑of‑house or hospitality is advantageous but not essential.
- Must be able to drive.
- DBS check required.
Benefits
- Enhanced pay options.
- 25 days holiday.
- Full enhanced DBS paid for by the company.
- Long‑service awards and recognition.
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Mealtime Experience & Hospitality Assistant employer: PJ Care Ltd
Contact Detail:
PJ Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mealtime Experience & Hospitality Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PJ Care. Understand their values and what makes them the 'Best Care Home to Work for in the UK'. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Mealtime Experience & Hospitality Assistant, you'll be interacting with residents and staff alike. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with care and compassion.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mealtime Experience & Hospitality Assistant
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Mealtime Experience & Hospitality Assistant. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Relevant Experience: When writing your application, highlight any experience you have in hospitality or working with food. Even if it’s not directly related, let us know how your skills can contribute to creating a fantastic mealtime experience for our residents.
Be Person-Centred: Remember, this role is all about our residents! Use your application to demonstrate your understanding of person-centred care and how you can enhance the dining experience for individuals with specific dietary needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you'll be able to attach your CV and cover letter directly. Plus, it helps us keep everything organised!
How to prepare for a job interview at PJ Care Ltd
✨Know the Company Inside Out
Before your interview, take some time to research PJ Care. Understand their values, mission, and what makes them the 'Best Care Home to Work for in the UK'. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
Since the role is all about enhancing the mealtime experience, be prepared to discuss any previous hospitality or customer service experience you have. Share specific examples of how you've created a positive environment for others, especially in dining settings.
✨Understand Dietary Needs
Familiarise yourself with dietary requirements and food safety standards, particularly those relevant to care homes. Being able to discuss IDDSI levels and how you would cater to individual dietary needs will demonstrate your readiness for the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, how they ensure a high-quality dining experience, or what a typical day looks like for a Mealtime Experience & Hospitality Assistant. It shows you're engaged and thinking about how you can contribute.