At a Glance
- Tasks: Supervise the front-of-house team and ensure exceptional dining experiences.
- Company: Join Pizzeria Pellone, an authentic Neapolitan pizza restaurant with a rich history.
- Benefits: Enjoy competitive salary, staff meals, and a supportive team environment.
- Other info: Flexible hours and real opportunities for career advancement await you.
- Why this job: Be part of a passionate team and grow your career in a thriving restaurant group.
- Qualifications: Experience in a busy restaurant and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Pizzeria Pellone London is an authentic Neapolitan pizza restaurant group with three locations across London. Our roots trace back to a family pizzeria in Naples founded in 1972. Our head pizza chef holds the title of Best Pizza Chef in Europe 2024.
We are looking for an experienced and passionate Restaurant Supervisor to join our team. You will support the management in the day-to-day running of your location, ensuring every guest enjoys an exceptional dining experience, while leading and motivating the team.
KEY RESPONSIBILITIES
- Supervise front-of-house team during service, ensuring smooth and efficient operations
- Deliver outstanding customer service and resolve guest issues promptly
- Maintain Pizzeria Pellone's service standards and brand values at all times
- Train, coach, and motivate team members
- Assist with staff scheduling, briefings, and performance monitoring
- Oversee cash handling, till reconciliation, and end-of-shift reporting
- Liaise between kitchen and front-of-house for seamless service flow
- Ensure compliance with food hygiene, health & safety, and licensing regulations
WHAT WE'RE LOOKING FOR
- Previous experience as a Supervisor or Team Leader in a busy restaurant
- Genuine passion for hospitality and guest experience
- Strong leadership and communication skills
- Highly organised, reliable, and calm under pressure
- Knowledge of Italian/Neapolitan food culture is a plus
- Italian language skills advantageous but not essential
- Flexibility to work evenings, weekends, and holidays
- Right to work in the UK
WHAT WE OFFER
- Competitive salary based on experience
- Staff meals on shift
- Supportive team environment
- Real career growth opportunities within an expanding restaurant group
Restaurant Supervisor employer: Pizzeria Pellone
Pizzeria Pellone London is an exceptional employer, offering a vibrant and supportive work culture that values passion for hospitality and guest experience. With competitive salaries, staff meals on shift, and real career growth opportunities within our expanding restaurant group, we ensure that our team members thrive in a dynamic environment while delivering outstanding service to our guests. Join us in creating memorable dining experiences at our authentic Neapolitan pizzerias across London.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pizzeria Pellone. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pizzeria Pellone
Don't be shy about reaching out to Pizzeria Pellone directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pizzeria Pellone and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pizzeria Pellone
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
