At a Glance
- Tasks: Lead a vibrant team and drive your Pizzeria to success while delivering unforgettable customer experiences.
- Company: Join a well-loved brand with a rich history in the UK pizza scene since 1965.
- Benefits: Enjoy a bonus scheme, free food on shift, and a generous discount when off duty.
- Other info: Inclusive culture where everyone belongs and opportunities for personal development.
- Why this job: Elevate your leadership skills and make a real impact in a dynamic environment.
- Qualifications: Proven leadership skills and experience in customer service excellence.
The predicted salary is between 26000 - 30000 £ per year.
Role Overview
This is a 12 month maternity cover fixed term contract.
Join our iconic Pizzerias as the second‑in‑command, where you’ll lead with flair, honing your business skills.
Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success.
As a key player, you’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers.
With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
Key Responsibilities
- Collaborate with the General Manager, providing support across all management tasks.
- Maintain and uphold high standards consistently across quality, safety and food.
- Lead and coach your team towards achieving outstanding success.
- Strive for excellence in delivering memorable service to our customers.
Requirements
- Leadership skills: ability to inspire and lead a team effectively.
- Financial management: exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance.
- Customer service excellence: experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience.
Benefits
- Bonus scheme of up to 20%
- A share of Tronc*
- Free food on shift
- Pension & life assurance
- 50% discount on food and drink when you’re not working
- Wellbeing support for you and your family
- Referral bonus of £1000 for referring managers
- Development and progression opportunities
About Us
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand.
Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers.
Pizza Express and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
Tronc & Gratuities
Tronc, or card gratuities, is a fair way to pay gratuities to our teams.
All Tronc goes to you, shared between our waiting and non‑waiting teams.
You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
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StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager-maternity cover-12 months in Street
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Deputy General Manager-maternity cover-12 months in Street
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at PizzaExpress
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at PizzaExpress. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
