At a Glance
- Tasks: Lead a vibrant team, manage P&L, and drive sales in our iconic Pizzerias.
- Company: Join a well-loved pizza brand with a focus on inclusivity and self-expression.
- Benefits: Enjoy bonuses, free food, discounts, and career development opportunities.
- Other info: Be part of a dynamic team with a commitment to personal growth and success.
- Why this job: Elevate your leadership skills while creating unforgettable customer experiences.
- Qualifications: Strong leadership and financial management skills, plus a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Where those who love pizza can be their true self. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Deputy General Manager — Lead, Grow P&L, Earn Bonus in Solihull employer: PizzaExpress
Join our vibrant Pizzerias as a Deputy General Manager, where you can truly express yourself while leading a passionate team. With a strong focus on employee development, competitive benefits including a bonus scheme and free food on shift, and a culture that values inclusivity and respect, this role offers a unique opportunity to grow your leadership skills in a dynamic environment. Be part of a brand that has been serving delicious pizza since 1965 and is committed to creating memorable experiences for both customers and employees alike.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager — Lead, Grow P&L, Earn Bonus in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about chatting with people at your favourite pizzerias. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your leadership skills can shine through. Practise common interview questions and be ready to share your experiences in P&L management and customer service.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects who you are. We love authenticity, so let your passion for pizza and leadership come through in every interaction.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the team and keep you fresh in their minds.
We think you need these skills to ace Deputy General Manager — Lead, Grow P&L, Earn Bonus in Solihull
Some tips for your application 🫡
Show Your Passion for Pizza:When you're writing your application, let your love for pizza shine through! We want to see how you can bring that passion into our Pizzerias and create memorable experiences for our customers.
Highlight Your Leadership Skills:Make sure to showcase your leadership experience in your application. We’re looking for someone who can inspire and coach a team, so share examples of how you've successfully led others in the past.
Demonstrate Financial Savvy:Since this role involves P&L management, don’t forget to mention any relevant financial experience you have. Whether it’s budgeting or financial analysis, we want to know how you can drive optimal performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at PizzaExpress
✨Know Your P&L Inside Out
Make sure you brush up on your financial management skills, especially around P&L statements. Be ready to discuss how you've previously managed budgets or driven financial performance in your past roles. This will show that you understand the business side of running a pizzeria.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and led teams in the past. Think about specific situations where you coached someone to success or improved team dynamics. This will help demonstrate your ability to lead effectively in a fast-paced environment.
✨Customer Service is Key
Be ready to talk about your approach to delivering outstanding customer service. Share stories that highlight your understanding of customer needs and how you've gone above and beyond to create memorable experiences. This aligns perfectly with the company's values.
✨Embrace the Company Culture
Familiarise yourself with the company’s history and values, especially their focus on inclusivity and respect. During the interview, express how you resonate with these values and how you can contribute to maintaining a welcoming environment for both staff and customers.
