At a Glance
- Tasks: Lead the team in opening and closing duties while ensuring top-notch service.
- Company: Join PizzaExpress, a beloved brand with a rich history since 1965.
- Benefits: Enjoy free food on shift, discounts, wellbeing support, and referral bonuses.
- Other info: Great training opportunities and a chance to grow within a dynamic team.
- Why this job: Be part of a fun, inclusive environment where your leadership makes a difference.
- Qualifications: Previous management experience in customer service is a must.
The predicted salary is between 25000 - 30000 £ per year.
Where those who love pizza can be their true self.
Benefits:
- Free Food on shift
- 50% off food and drink when you’re not working
- Wellbeing Support for you and your family
- Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers
- Pension & Life Assurance
- Learning and Development Opportunities
Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non‑waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
What you’ll do:
- Perform opening and closing daily management duties
- Help to guide and motivate the team
- Maintain and uphold high standards consistently across quality, safety and food
- You will play a crucial role in the management team, guiding your team to achieve goals and delivering memorable service.
- We provide training and support for your next steps.
Who you are:
- Previous management/supervisory experience in a customer‑facing environment
- Proactive approach to achieving goals and driving service excellence
About Us:
PizzaExpress has been around since 1965, bringing pizza to the UK, and has grown to a multichannel, international brand. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress is a place where everyone is welcome and belongs.
Pizza Service Team Leader – Open & Close employer: PizzaExpress
At PizzaExpress, we pride ourselves on being an inclusive and supportive employer where your passion for pizza can truly shine. With fantastic benefits like free food on shift, generous discounts, and robust wellbeing support, we foster a vibrant work culture that prioritises employee growth through comprehensive training and development opportunities. Join us in a dynamic environment where you can lead a team to deliver exceptional service while enjoying the perks of working in a beloved hospitality brand.
StudySmarter Expert Advice🤫
We think this is how you could land Pizza Service Team Leader – Open & Close
✨Tip Number 1
Get to know the company culture! Before your interview, check out PizzaExpress's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their pizza-loving family.
✨Tip Number 2
Practice your leadership skills! As a potential Team Leader, think about how you can motivate and guide a team. Prepare examples from your past experiences where you've successfully led a group or improved service – this will really impress them!
✨Tip Number 3
Be ready to showcase your passion for pizza! During the interview, share why you love working in hospitality and what makes you excited about the role. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the PizzaExpress team. Let’s get you that pizza service leader role!
We think you need these skills to ace Pizza Service Team Leader – Open & Close
Some tips for your application 🫡
Show Your Passion for Pizza:When you're writing your application, let your love for pizza shine through! Share any experiences that highlight your enthusiasm for the food industry and how you can bring that passion to our team.
Highlight Your Leadership Skills:As a potential Pizza Service Team Leader, it's crucial to showcase your previous management or supervisory experience. Use specific examples to demonstrate how you've motivated teams and maintained high standards in a customer-facing environment.
Be Yourself:We value inclusivity and respect, so don’t be afraid to let your personality come through in your application. Authenticity is key, and we want to see the real you!
Apply Through Our Website:Make sure to submit your application through our website for the best chance of being noticed. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at PizzaExpress
✨Know Your Pizza
Familiarise yourself with the menu and the brand's history. Being able to discuss your favourite pizzas or share a fun fact about PizzaExpress will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples from your previous management experience where you successfully motivated a team or resolved conflicts. Highlighting your proactive approach to achieving goals will resonate well with the interviewers.
✨Emphasise Customer Service Excellence
Be ready to discuss how you maintain high standards in customer service. Share specific instances where you went above and beyond to ensure a memorable experience for customers, as this aligns with the company's values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, or how they uphold their values of inclusivity and respect. This shows your genuine interest in the role and the company culture.
