At a Glance
- Tasks: Coordinate events, manage guest bookings, and liaise with artists in a lively environment.
- Company: Join the vibrant team at PizzaExpress Live, known for its energetic atmosphere.
- Benefits: Flexible part-time hours, great team culture, and opportunities to connect with artists.
- Other info: Perfect for students looking to gain experience in the music and events industry.
- Why this job: Be at the heart of live music and create unforgettable experiences for guests.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced setting.
The predicted salary is between 12 - 15 € per hour.
As Box Office Co‑ordinator, you will work within a vibrant and fast paced environment and be instrumental in providing a professional and efficient point of contact for all guest bookings and enquiries within the PizzaExpress Live portfolio, responding to a high volume of email and telephone traffic and liaising directly with the operations team in each venue, daily. In addition, there will be associated work around co‑ordinating artists requirements on an ad hoc basis. Please note, this is a part‑time role, working 3 days a week (including weekends).
What you’ll be doing:
- Own event co‑ordination by preparing daily lists of guests with table allocations for all venues, ensuring all lists comply with guidelines and expectations set by Head of Music/ Music Operations Manager.
- Operate the telephone service, including processing payments, refunds, memberships and relaying important information from enquiries, positively impacting our recognised service journey.
- Respond in a timely manner to a high volume of emails from guests, artists and their representatives in order to manage daily communication, including but not exhaustive: waiting list submissions, contact forms and newsletter sign‑ups.
- Manage and oversee the ticket operating system.
- Assist the Music team in proactively identifying low‑selling shows to support cover driving through social media campaigns, further listings and audience clubs.
- Assist with music finance queries when required.
What you’ll need:
- A proven track record of working at pace with excellent time management.
- Passionate about delivering best‑in‑class standards and experiences.
- Strong communicator—clear, confident, and able to connect with people at every level.
- Mobile and flexible to work both field based and from the London office.
Part-Time Box Office Coordinator employer: PizzaExpress
At PizzaExpress Live, we pride ourselves on fostering a dynamic and inclusive work culture that values creativity and collaboration. As a Part-Time Box Office Coordinator, you will enjoy the benefits of flexible working hours, opportunities for personal growth within the vibrant music and hospitality sectors, and the chance to be part of a passionate team dedicated to delivering exceptional guest experiences in our lively venues across London.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Box Office Coordinator
✨Tip Number 1
Get to know the company! Research PizzaExpress Live and understand their vibe. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with a high volume of emails and calls, make sure you can express yourself clearly and confidently. Role-play with a friend or family member to get comfortable!
✨Tip Number 3
Be proactive! If you notice any low-selling shows or have ideas for social media campaigns, don’t hesitate to share them during your interview. It shows initiative and that you’re ready to contribute from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is key for this role.
We think you need these skills to ace Part-Time Box Office Coordinator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working in a vibrant environment like PizzaExpress Live and that you’re ready to deliver top-notch service.
Tailor Your CV:Make sure your CV is tailored to the Box Office Coordinator role. Highlight any relevant experience you have with customer service, event coordination, or managing communications. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:In your cover letter, keep it clear and to the point. We appreciate strong communicators, so make sure your writing reflects that. Use bullet points if needed to break down your key achievements and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at PizzaExpress
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Box Office Coordinator role. Familiarise yourself with the responsibilities listed in the job description, especially around event coordination and managing guest communications. This will help you demonstrate your enthusiasm and readiness to take on the tasks.
✨Show Off Your Communication Skills
As a Box Office Coordinator, you'll need to communicate effectively with guests, artists, and the operations team. Prepare examples of how you've successfully managed high volumes of communication in previous roles. Practising clear and confident responses will showcase your ability to connect with people at every level.
✨Demonstrate Your Time Management Skills
This role requires excellent time management, so be ready to discuss how you prioritise tasks and handle multiple responsibilities. Think of specific instances where you’ve successfully juggled various duties, especially in fast-paced environments. This will show that you can thrive under pressure.
✨Be Ready to Discuss Problem-Solving
You might face challenges like low ticket sales or last-minute artist requirements. Prepare to share examples of how you've proactively identified issues and implemented solutions in past roles. This will highlight your ability to think on your feet and contribute positively to the team.
