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- Tasks: Lead a dynamic team and drive your Pizzeria to success while ensuring top-notch customer experiences.
- Company: Join PizzaExpress, a beloved UK brand since 1965, known for its inclusive culture and delicious pizza.
- Benefits: Enjoy free food on shift, a bonus scheme, and 50% off when you're not working.
- Why this job: Elevate your leadership skills in a fun environment where you can truly be yourself.
- Qualifications: Strong leadership and customer service skills, plus experience in financial management.
- Other info: Be part of a Top 10 Sunday Times Best Place to Work and enjoy development opportunities.
The predicted salary is between 28800 - 43200 ÂŁ per year.
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This range is provided by PizzaExpress. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from PizzaExpress
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of ÂŁ1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management
-
Industries
Food and Beverage Services and Restaurants
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Management employer: PizzaExpress
Contact Detail:
PizzaExpress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management
✨Tip Number 1
Familiarise yourself with PizzaExpress' values and culture. Understanding their focus on customer service, inclusivity, and teamwork will help you align your responses during the interview and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare specific examples of how you've successfully led a team in the past. Highlight your leadership skills by discussing challenges you've overcome and how you motivated your team to achieve outstanding results.
✨Tip Number 3
Brush up on your financial management knowledge, especially regarding P&L management and budgeting. Be ready to discuss how you've used financial data to drive performance in previous roles, as this is crucial for the Management position.
✨Tip Number 4
Showcase your passion for customer service by preparing to discuss memorable experiences you've created for customers. This will demonstrate your commitment to delivering exceptional service, which is key to succeeding at PizzaExpress.
We think you need these skills to ace Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management, particularly in the food and beverage sector. Emphasise your leadership skills, financial management experience, and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role at PizzaExpress. Mention specific examples of how you've successfully led teams, managed P&L, or improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description. Focus on your ability to inspire a team, manage finances, and deliver exceptional customer service.
Showcase Your Values: PizzaExpress values inclusivity and respect. In your application, reflect these values by discussing how you create a welcoming environment for both staff and customers, and how you appreciate diverse strengths within a team.
How to prepare for a job interview at PizzaExpress
✨Showcase Your Leadership Skills
As a management candidate, it's crucial to demonstrate your ability to inspire and lead a team. Prepare examples of how you've successfully motivated your team in the past, and be ready to discuss your leadership style.
✨Understand Financial Management
Since the role involves P&L management, brush up on your financial knowledge. Be prepared to discuss your experience with budgeting and financial analysis, and how you can drive optimal performance in a restaurant setting.
✨Emphasise Customer Service Excellence
PizzaExpress values outstanding customer service. Think of specific instances where you've gone above and beyond for customers, and be ready to explain how you would ensure a memorable experience for guests in your new role.
✨Align with Company Values
Familiarise yourself with PizzaExpress's core values: Head, Heart, and Home. During the interview, relate your personal values and experiences to these principles, showing that you are a good cultural fit for the company.
