At a Glance
- Tasks: Lead tech solutions for restaurants and support teams, driving innovation and efficiency.
- Company: Dynamic hospitality company focused on growth and technology.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Join a collaborative team with a focus on global expansion and operational excellence.
- Why this job: Shape the future of tech in hospitality and make a real impact.
- Qualifications: Experience in tech solutions, strong stakeholder management, and excellent communication skills.
The predicted salary is between 60000 - 75000 € per year.
The IT Solutions Manager plays a critical role within the IT function and the wider business, owning and shaping key technology solutions used across our restaurants, central support teams and international markets. This role is responsible for ensuring that core systems and platforms are fit for purpose, scalable, and aligned to business priorities. You will work closely with senior stakeholders across Operations, People, Finance and International teams to deliver robust, value‑driven technology solutions that support day‑to‑day operations and enable future growth. You’ll also lead the delivery of IT projects and solutions in partnership with third‑party suppliers, including those delivering HR, labour, stock and operational systems, ensuring strong governance, cost control and service outcomes.
What You’ll Be Doing
- Partner with business stakeholders to understand demand, translate requirements, and develop technology roadmaps aligned to strategic objectives.
- Own and manage international technology solutions and processes to support global expansion and ongoing operational support.
- Prepare, present and manage capital proposals through IT Governance forums.
- Manage the ongoing development and optimisation of core platforms, including People systems, Intranet, Labour Management and POS solutions.
- Establish effective ways of working with business teams to manage platform change, enhancements and day‑to‑day operational needs.
- Collaborate with the Service Desk on problem management and high‑priority incidents impacting the business.
- Own and manage the technology project pipeline, prioritising delivery based on business value and risk.
- Work closely with Operations and International teams to identify opportunities where technology can enhance restaurant performance and efficiency.
What You’ll Need
- A proven track record delivering technology solutions or programmes in a multi‑site hospitality, leisure or retail environment.
- Experience in Fourth Hospitality Management Software is essential for this role.
- Demonstrable experience working with third‑party suppliers, including vendor management, service delivery, and commercial oversight.
- Strong stakeholder management skills, with the ability to influence and challenge at all levels of the organisation.
- Excellent communication skills, capable of presenting clearly to both technical and non‑technical audiences.
IT Solutions Manager - Maternity Cover in London employer: PizzaExpress
As an IT Solutions Manager at our company, you will be part of a dynamic and innovative work culture that prioritises collaboration and growth. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages creativity and problem-solving. Located in a vibrant area, our company is committed to leveraging technology to enhance operational efficiency and drive global expansion, making it an exciting place for those looking to make a meaningful impact in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Solutions Manager - Maternity Cover in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in hospitality or IT. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its tech stack. Knowing how their systems work and being able to discuss them will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Don’t just wait for job alerts! Regularly check our website for new opportunities. We often post roles that might not be on other job boards, so keep an eye out!
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace IT Solutions Manager - Maternity Cover in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Solutions Manager. Highlight your experience with technology solutions in hospitality or retail, and don’t forget to mention any work with Fourth Hospitality Management Software!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your skills align with our needs, especially around stakeholder management and delivering value-driven tech solutions. Keep it engaging and personal!
Showcase Your Communication Skills:Since you'll be presenting to both technical and non-technical audiences, make sure your application reflects your ability to communicate clearly. Use straightforward language and avoid jargon where possible.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at PizzaExpress
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technology solutions relevant to the role, especially Fourth Hospitality Management Software. Brush up on how these systems can enhance restaurant performance and efficiency, as you'll need to discuss their application during the interview.
✨Stakeholder Management is Key
Prepare examples of how you've successfully managed stakeholders in previous roles. Think about times when you influenced decisions or navigated challenges with senior management. This will show your ability to communicate effectively across different levels of the organisation.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing IT projects, particularly in a multi-site environment. Highlight specific projects where you ensured strong governance and cost control, as this aligns directly with what they’re looking for.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the business and its technology needs. Inquire about their current challenges with technology solutions or how they envision future growth, showing that you're not just interested in the role but also in contributing to their success.
