Delivery and Collection Executive in London
Delivery and Collection Executive

Delivery and Collection Executive in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
PizzaExpress

At a Glance

  • Tasks: Drive sales and optimise customer experience for PizzaExpress's delivery channels.
  • Company: Join the dynamic team at PizzaExpress, a leader in the food delivery industry.
  • Benefits: Competitive pay, flexible hours, and opportunities for growth.
  • Other info: Collaborate with top delivery platforms and enhance your career in a vibrant setting.
  • Why this job: Be part of a fast-paced environment and make a real impact on customer satisfaction.
  • Qualifications: Strong analytical skills and proficiency in Excel required.

The predicted salary is between 30000 - 40000 £ per year.

We’re looking for a commercially driven Delivery & Collection Executive to help grow PizzaExpress’s Delivery and Click & Collect channels across key platforms including Deliveroo, Uber Eats and Just Eat. This role plays a hands‑on part in driving sales, improving profitability and optimising the customer experience across delivery platforms. You’ll work closely with internal teams and external partners to execute promotions, launch menus, analyse performance and turn insight into action.

What the role involves:

  • Test, review, and optimise menu layout, pricing, availability, and customer journey across delivery channels to boost conversion rates, sales, and customer satisfaction.
  • Lead weekly and periodic performance reporting, consolidating insights from multiple teams to spot trends, risks, and opportunities, meet leadership needs, and guide commercial decisions.
  • Report on commission and pay-for-performance calculations, collaborating with the manager and Operations teams to identify opportunities and drive better commercial results.
  • Build and maintain strong, effective relationships with key external partners (e.g. Deliveroo, Just Eat, Uber Eats, Deliverect, Peroni) to ensure seamless execution of platform initiatives, including promotional campaigns, marketing activity and new feature launches.
  • Work with delivery partners and internal stakeholders to ensure contractual commitments (e.g. promotions, funding, visibility, reporting) are delivered as agreed.

What you’ll need:

  • Strong analytical capability, with confidence working with data to drive insights and decisions.
  • Good Excel skills, including the ability to manipulate data and produce clear analysis.
  • Proven ability to build and maintain strong working relationships with a wide range of stakeholders.

Delivery and Collection Executive in London employer: PizzaExpress

At PizzaExpress, we pride ourselves on fostering a dynamic and inclusive work environment where creativity and collaboration thrive. As a Delivery & Collection Executive, you will benefit from comprehensive training and development opportunities, enabling you to grow your career while enjoying the perks of working in a vibrant team culture. Located in a bustling area, our team enjoys flexible working arrangements and the chance to engage with leading delivery platforms, making this an exciting role for those looking to make a meaningful impact in the food service industry.
PizzaExpress

Contact Detail:

PizzaExpress Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Delivery and Collection Executive in London

✨Tip Number 1

Get to know the delivery platforms like Deliveroo and Uber Eats inside out. Familiarise yourself with their features and how they can boost sales for PizzaExpress. This knowledge will help you stand out in interviews!

✨Tip Number 2

Show off your analytical skills! Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of how you’ve optimised customer journeys or improved sales through data insights.

✨Tip Number 3

Networking is key! Reach out to current or former employees on LinkedIn to learn more about the company culture and expectations. They might share tips that could give you an edge in the hiring process.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the PizzaExpress team.

We think you need these skills to ace Delivery and Collection Executive in London

Analytical Capability
Data Analysis
Excel Skills
Relationship Building
Stakeholder Management
Performance Reporting
Commercial Awareness
Customer Experience Optimisation
Promotional Campaign Execution
Menu Optimisation
Sales Improvement
Trend Analysis
Collaboration Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Delivery & Collection Executive role. Highlight your experience with delivery platforms and any relevant analytical skills. We want to see how you can drive sales and improve customer satisfaction!

Showcase Your Analytical Skills: Since this role requires strong analytical capabilities, don’t shy away from showcasing your data skills. Include examples of how you've used data to make decisions or improve processes in previous roles. We love a good data story!

Highlight Relationship Building: This job involves working closely with various stakeholders, so be sure to mention your experience in building strong relationships. Share specific examples of how you've collaborated with partners or teams to achieve results. We value teamwork!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need right there. Let’s get your application rolling!

How to prepare for a job interview at PizzaExpress

✨Know Your Delivery Platforms

Familiarise yourself with the key delivery platforms like Deliveroo, Uber Eats, and Just Eat. Understand their features, strengths, and weaknesses. This knowledge will help you discuss how you can optimise customer experiences and drive sales effectively.

✨Show Off Your Analytical Skills

Prepare to demonstrate your analytical capabilities during the interview. Bring examples of how you've used data to drive insights and decisions in previous roles. Be ready to discuss specific metrics you've improved and how you achieved those results.

✨Build Relationships in Your Answers

Since this role involves working closely with various stakeholders, be prepared to share examples of how you've built and maintained strong relationships in the past. Highlight your communication skills and any successful collaborations that led to positive outcomes.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in optimising delivery channels and how you would approach them. This will show your proactive mindset and ability to turn insights into action.

Delivery and Collection Executive in London
PizzaExpress
Location: London

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