At a Glance
- Tasks: Lead tech solutions for restaurants and support teams, driving innovation and efficiency.
- Company: Dynamic hospitality company focused on growth and technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Join a collaborative team with a focus on global expansion and operational excellence.
- Why this job: Make a real impact in a fast-paced environment while shaping the future of tech in hospitality.
- Qualifications: Experience in delivering tech solutions in multi-site environments and strong stakeholder management skills.
The predicted salary is between 60000 - 75000 € per year.
The IT Solutions Manager plays a critical role within the IT function and the wider business, owning and shaping key technology solutions used across our restaurants, central support teams and international markets. This role is responsible for ensuring that core systems and platforms are fit for purpose, scalable, and aligned to business priorities. You will work closely with senior stakeholders across Operations, People, Finance and International teams to deliver robust, value‑driven technology solutions that support day‑to‑day operations and enable future growth. You’ll also lead the delivery of IT projects and solutions in partnership with third‑party suppliers, including those delivering HR, labour, stock and operational systems, ensuring strong governance, cost control and service outcomes.
What You’ll Be Doing
- Partner with business stakeholders to understand demand, translate requirements, and develop technology roadmaps aligned to strategic objectives.
- Own and manage international technology solutions and processes to support global expansion and ongoing operational support.
- Prepare, present and manage capital proposals through IT Governance forums.
- Manage the ongoing development and optimisation of core platforms, including People systems, Intranet, Labour Management and POS solutions.
- Establish effective ways of working with business teams to manage platform change, enhancements and day‑to‑day operational needs.
- Collaborate with the Service Desk on problem management and high‑priority incidents impacting the business.
- Own and manage the technology project pipeline, prioritising delivery based on business value and risk.
- Work closely with Operations and International teams to identify opportunities where technology can enhance restaurant performance and efficiency.
What You’ll Need
- A proven track record delivering technology solutions or programmes in a multi‑site hospitality, leisure or retail environment.
- Experience in Fourth Hospitality Management Software is essential for this role.
- Demonstrable experience working with third‑party suppliers, including vendor management, service delivery, and commercial oversight.
- Strong stakeholder management skills, with the ability to influence and challenge at all levels of the organisation.
- Excellent communication skills, capable of presenting clearly to both technical and non‑technical audiences.
IT Solutions Manager - Maternity Cover employer: PizzaExpress
As an IT Solutions Manager at our company, you will be part of a dynamic and innovative team that values collaboration and creativity. We offer a supportive work culture that prioritises employee growth through continuous learning opportunities and professional development. Located in a vibrant area, our company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an excellent employer for those seeking meaningful and rewarding careers in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Solutions Manager - Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in IT or hospitality. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its tech stack. Knowing how your skills align with their needs will help you stand out. Plus, it shows you're genuinely interested in the role!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing that IT Solutions Manager role. We love seeing applications directly from candidates who are keen to join our team!
We think you need these skills to ace IT Solutions Manager - Maternity Cover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Solutions Manager role. Highlight your experience with technology solutions, especially in hospitality or retail, and don’t forget to mention any work with Fourth Hospitality Management Software!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your skills align with our needs. Talk about your experience managing technology projects and working with stakeholders to deliver value-driven solutions.
Showcase Your Communication Skills:Since this role involves presenting to both technical and non-technical audiences, make sure to demonstrate your communication skills in your application. Use clear language and examples that show you can bridge the gap between tech and business.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at PizzaExpress
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technology solutions relevant to the role, especially Fourth Hospitality Management Software. Brush up on how these systems can enhance restaurant performance and efficiency, as you'll need to discuss this with senior stakeholders.
✨Understand the Business Landscape
Familiarise yourself with the company’s operations, people, finance, and international teams. This will help you translate their requirements into actionable technology roadmaps during the interview, showing that you can align tech solutions with business priorities.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed relationships with various stakeholders in previous roles. Highlight your ability to influence and challenge at all levels, as this is crucial for the IT Solutions Manager position.
✨Be Ready to Discuss Project Management
Think about past IT projects you've led or been involved in, particularly those that required collaboration with third-party suppliers. Be prepared to talk about how you ensured strong governance, cost control, and service outcomes, as these are key aspects of the role.
