At a Glance
- Tasks: Lead and inspire your team to deliver exceptional pizza experiences.
- Company: Join a beloved pizza brand with a rich history since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and wellbeing support.
- Other info: Great opportunities for development and progression in a dynamic environment.
- Why this job: Be part of a fun, inclusive culture where you can truly be yourself.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Where those who love pizza can be their true self.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. Inclusive and respectful culture is at the heart of our business. We are committed to providing reasonable adjustments to candidates who need them. We are an equal opportunity employer. All decisions are made independent of race, colour, gender, age, disability, religion, sexual orientation or any other protected characteristic.
Pizza Ops Deputy GM: Lead Service & Growth in Cobham employer: PizzaExpress
At PizzaExpress, we pride ourselves on fostering a vibrant and inclusive work culture where every team member can thrive. With competitive benefits such as a bonus scheme, free food on shift, and extensive development opportunities, we empower our employees to grow alongside our iconic brand. Join us in creating memorable experiences for our customers while enjoying the unique perks of working in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Pizza Ops Deputy GM: Lead Service & Growth in Cobham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or handled a tough situation. Be ready to share these during your chat to show you're the right fit for the role.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers. This will highlight your commitment to delivering memorable experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Pizza Ops Deputy GM: Lead Service & Growth in Cobham
Some tips for your application 🫡
Show Your Passion for Pizza:Let us know why you love pizza and what it means to you! Share your experiences with food and service, and how they’ve shaped your desire to join our team. A sprinkle of personality goes a long way!
Highlight Your Leadership Skills:We want to see how you inspire and lead teams. Give us examples of when you've successfully coached others or tackled challenges in a leadership role. Show us that you can bring out the best in your team!
Demonstrate Customer Service Excellence:Tell us about your experiences in delivering outstanding customer service. We’re keen to hear how you’ve gone above and beyond to create memorable experiences for customers. Make it personal and relatable!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling. Plus, we love seeing applications come directly from our future pizza stars!
How to prepare for a job interview at PizzaExpress
✨Know Your Pizza Inside Out
Before the interview, brush up on your knowledge of the brand and its offerings. Understand their menu, values, and what makes them unique in the pizza industry. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved service standards. Highlight how you inspired your team to achieve goals and maintained high-quality service, as this is crucial for the Deputy GM role.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with managing budgets and P&L statements. Think of specific instances where your financial management skills led to improved performance or cost savings. This will reassure them that you can handle the financial aspects of the role.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to delivering outstanding customer service. Share stories that illustrate your understanding of customer needs and how you’ve gone above and beyond to create memorable experiences. This aligns perfectly with their focus on customer satisfaction.
