At a Glance
- Tasks: Lead your own Pizzeria, drive sales, and inspire your team daily.
- Company: Join a top-rated pizza brand with a rich history since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and wellbeing support.
- Why this job: Be part of a vibrant culture where you can truly express yourself.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
- Other info: Inclusivity is key; we welcome everyone to apply.
The predicted salary is between 36000 - 60000 £ per year.
General Manager
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people.
What you’ll do:
- Drive the financial success of your Pizzeria through strategic and commercial initiatives
- Uphold an unwavering commitment to exceptional quality and safety standards
- Build and lead a winning team through effective recruitment, training, and management
- Exceed customer expectations by delivering unparalleled service that leaves a lasting impression
Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect
Who you are:
- Previous management experience in a customer facing sector, ideally hospitality
- A natural leader, able to create and motivate a high performing team
- Exceptional P&L management skills
- Creative, autonomous & responsible
Benefits:
- Bonus Scheme of up to 25%
- Share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
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General Manager employer: PizzaExpress Restaurants Ltd
Contact Detail:
PizzaExpress Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since they emphasise inclusivity and community, think about how you can demonstrate these qualities in your interactions during the interview process.
✨Tip Number 2
Prepare to discuss your previous management experiences in detail. Highlight specific examples where you've successfully led a team, driven sales, or improved customer satisfaction, as these are key aspects of the General Manager role.
✨Tip Number 3
Research the local community and think about how you can engage with it through the Pizzeria. Being able to present ideas on community involvement will show your entrepreneurial spirit and commitment to driving sales.
✨Tip Number 4
Be ready to discuss your approach to P&L management. Prepare to explain how you've effectively managed budgets in the past and how you plan to ensure financial success for the Pizzeria.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience in customer-facing sectors, particularly in hospitality. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Mention specific examples of how you've successfully led teams, managed P&L, and exceeded customer expectations in previous roles.
Showcase Your Community Engagement: Since the role involves building strong links with the local community, include any relevant experiences where you've successfully engaged with customers or contributed to community initiatives. This will show your potential employer that you understand the importance of community in driving business success.
Prepare for the Interview: If invited for an interview, prepare by thinking about how you can demonstrate your leadership style and your approach to managing a multichannel business. Be ready to discuss how you would uphold quality and safety standards while delivering exceptional service.
How to prepare for a job interview at PizzaExpress Restaurants Ltd
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and performance management.
✨Understand Financial Metrics
Since this role involves P&L management, brush up on your financial knowledge. Be ready to discuss how you've driven financial success in previous roles and any strategic initiatives you've implemented to boost sales.
✨Emphasise Customer Experience
Exceptional customer service is key in hospitality. Think of specific instances where you've gone above and beyond to exceed customer expectations, and be prepared to share these stories during your interview.
✨Align with Company Values
Familiarise yourself with the company's values of being customer-centric, honest, and inclusive. During the interview, express how your personal values align with theirs and how you can contribute to creating a welcoming environment.