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- Tasks: Lead a dynamic team and drive your Pizzeria to success while delivering memorable customer experiences.
- Company: Join a top-rated pizza brand with a rich history since 1965, focused on inclusivity and self-expression.
- Benefits: Enjoy bonuses, free food, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills in a fun, supportive environment that values your unique strengths.
- Qualifications: Leadership experience, financial management skills, and a passion for outstanding customer service are essential.
- Other info: Be part of a culture that celebrates diversity and encourages you to be your true self.
The predicted salary is between 28800 - 43200 £ per year.
Deputy General Manager. Assistant Manager.Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you\’ll do:
Collaborate with the General Manager, providing support across all management tasks
Maintain and uphold high standards consistently across quality, safety and food
Lead and coach your team towards achieving outstanding success
Strive for excellence in delivering memorable service to our customers
Who you are:
Leadership Skills: Ability to inspire and lead a team effectively
Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
Bonus Scheme of up to 20%
A share of Tronc*
Free Food on shift
Pension & Life Assurance
50% discount on food and drink when you\’re not working
Wagestream gives you access to up to 40% of your earned wages before payday
Wellbeing Support for you and your family
Referral Bonus of £1000 for referring managers
Development and progression opportunities
Who we are:We\’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That\’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You\’ll get this at the end of each pay period, along with your normal pay and it\’s one of the best perks about working in hospitality
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Deputy General Manager employer: PizzaExpress Restaurants Ltd
Contact Detail:
PizzaExpress Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since we pride ourselves on being customer-centric and inclusive, demonstrating your alignment with these values during your interactions can set you apart.
✨Tip Number 2
Showcase your leadership skills in previous roles. Be ready to discuss specific examples of how you've inspired and developed a team, as this is crucial for the Deputy General Manager position.
✨Tip Number 3
Prepare to discuss your experience with P&L management. Highlight any relevant financial achievements or strategies you've implemented that led to improved performance, as this will resonate well with our focus on commercial success.
✨Tip Number 4
Research the latest trends in customer service excellence within the hospitality industry. Being able to articulate how you can enhance the customer experience at our Pizzerias will demonstrate your commitment to delivering memorable service.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, financial management, and customer service. Use specific examples that demonstrate your ability to inspire a team and drive commercial success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your love for pizza. Mention how your values align with those of the company, particularly around inclusivity and customer-centricity.
Showcase Leadership Experience: Provide concrete examples of your leadership skills in previous roles. Discuss how you have successfully coached teams, managed P&L, or improved customer service standards to create memorable experiences.
Highlight Relevant Achievements: Include any achievements that demonstrate your capability in driving sales or improving operational efficiency. Quantify your successes where possible, such as percentage increases in sales or customer satisfaction ratings.
How to prepare for a job interview at PizzaExpress Restaurants Ltd
✨Show Your Leadership Skills
As a Deputy General Manager, you'll need to inspire and lead your team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and coach others towards achieving outstanding results.
✨Demonstrate Financial Acumen
Since the role involves P&L management, be ready to discuss your experience with budgeting and financial analysis. Bring specific examples of how you've driven optimal performance through financial management in previous roles.
✨Emphasise Customer Service Excellence
This position requires a strong focus on delivering memorable customer experiences. Share stories that highlight your understanding of customer needs and how you've gone above and beyond to ensure satisfaction in your previous roles.
✨Align with Company Values
Familiarise yourself with the company's values of being customer-centric, honest, and inclusive. During the interview, express how your personal values align with theirs and provide examples of how you've embodied these principles in your work.