At a Glance
- Tasks: Lead and inspire restaurant teams to deliver amazing experiences and drive commercial success.
- Company: Join PizzaExpress, a brand loved for its great food and passionate people.
- Benefits: Competitive salary, bonus, car allowance, and the freedom to shape your territory.
- Other info: Be part of a fun, community-driven team that values authenticity and simplicity.
- Why this job: Make a real impact on people's careers and create unforgettable moments for guests.
- Qualifications: Experience in hospitality leadership with strong commercial acumen and coaching skills.
The predicted salary is between 40000 - 50000 £ per year.
At PizzaExpress, great food is just the start. It’s our people, our passion and our purpose that make the real difference. We’re looking for a Territory Manager to lead, inspire and grow a portfolio of restaurants – helping our General Managers and teams deliver brilliant experiences, strong commercial results and unforgettable moments for our guests. This is a role for a people‑first leader who loves the buzz of restaurants, thrives on accountability and knows how to balance commercial thinking with genuine care.
What you’ll be doing
- Lead, inspire and develop General Managers and restaurant leadership teams to be at their very best
- Drive commercial performance, balancing sales growth, cost control and profitability
- Champion outstanding guest experience, always raising the bar on quality and consistency
- Embed PizzaExpress standards, values and ways of working across your territory
- Build strong succession plans and spot talent, supporting future career development
- Use data and insight to identify opportunities, prioritise actions and improve results
- Work closely with central teams including Operations, People, Marketing and Finance
- Be visible, present and hands‑on – supporting restaurants where it matters most
What you’ll bring
- Proven experience leading multiple sites in a fast‑paced hospitality or retail environment
- Strong commercial acumen with a track record of delivering results
- A coaching leadership style – you develop people, not just performance
- Excellent communication skills and the confidence to challenge constructively
- The ability to prioritise, make decisions and stay calm under pressure
- A values‑led mindset that aligns with how PizzaExpress shows up every day
Because we’re serious about being Fun, One Team, Community‑driven, Unique & Authentic, and Simple in how we lead. You’ll have the freedom to shape your territory, the support of a passionate central team and the chance to make a genuine impact on people’s careers, restaurants and experiences – all while working with a brand people genuinely love. If you’re ready to lead boldly, develop brilliant teams and help shape the future of PizzaExpress, we’d love to hear from you.
Territory Manager - South employer: PizzaExpress (Restaurants) Limited
At PizzaExpress, we pride ourselves on being a people-first employer that values passion and purpose. As a Territory Manager, you'll enjoy a vibrant work culture that encourages personal growth and development, with the opportunity to lead and inspire teams across multiple restaurants. With competitive benefits, a supportive central team, and the chance to make a meaningful impact in the hospitality industry, PizzaExpress is an excellent place to build your career while delivering unforgettable experiences for our guests.
Contact Details:
PizzaExpress (Restaurants) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Territory Manager - South
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PizzaExpress (Restaurants) Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PizzaExpress (Restaurants) Limited
Don't be shy about reaching out to PizzaExpress (Restaurants) Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Territory Manager - South
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PizzaExpress (Restaurants) Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
