At a Glance
- Tasks: Lead a dynamic team to deliver unforgettable guest experiences and drive sales.
- Company: Join Houston Hot Chicken, a fast-growing brand with bold flavours and great people.
- Benefits: Opportunities for growth, supportive environment, and a chance to make an impact.
- Other info: Fast-paced environment where your ideas are valued and development is supported.
- Why this job: Be part of an exciting journey in the hospitality industry and shape our future.
- Qualifications: Experience in leadership roles and a passion for food and service.
The predicted salary is between 26640 - 32560 £ per year.
Bring the heat. Lead the shift. Make your mark.
Houston Hot Chicken is all about bold flavour, great people and delivering an unforgettable guest experience.
As we continue to grow, we're looking for ambitious Shift Managers to help lead our restaurants and build something special.
This is a hands‑on leadership role where you'll drive performance, support your team and ensure every shift delivers great food, great service and great results.
You'll lead from the front, make decisions with confidence and create an environment where both guests and team members thrive.
What you'll do
- Lead and motivate the team to deliver exceptional guest experiences
- Drive sales performance and maximise opportunities throughout the shift
- Take ownership of service, food quality and operational standards
- Coach and develop team members through on‑the‑job support and feedback
- Resolve guest concerns quickly and professionally
- Support the smooth running of the restaurant, making decisions and solving problems as they arise
- Ensure food safety, health & safety and company standards are maintained at all times
- Manage shift handovers, stock controls and daily operational routines
What we're looking for
- Experience in a supervisory, team leader or shift management position
- A passion for hospitality, food and delivering brilliant service
- Strong leadership and people management skills
- Confidence working in a fast‑paced restaurant or QSR environment
- Commercial awareness with a focus on delivering results
- A hands‑on approach and a willingness to get stuck in wherever needed
- Excellent communication and organisational skills
Why Houston Hot Chicken?
We're building something exciting and we want people who are ready to grow with us.
In return, you'll join a fast‑moving brand where your ideas are valued, your development is supported and your impact is felt every day.
If you're ready to lead with energy, take ownership and help shape the future of one of the UK's most exciting hospitality brands, we'd love to hear from you.
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Supervisor - Houston Hot Chicken in Stevenage employer: PizzaExpress (Restaurants) Limited
As a Senior Brand Manager at our company, you'll be part of a dynamic and inclusive work culture that values creativity and collaboration. We offer flexible working arrangements, competitive compensation, and a range of benefits designed to support your professional growth and work-life balance. Join us in a vibrant location where you can make a significant impact on global brand strategies while enjoying the support of a dedicated team.
Contact Details:
PizzaExpress (Restaurants) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Houston Hot Chicken in Stevenage
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PizzaExpress (Restaurants) Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PizzaExpress (Restaurants) Limited
Don't be shy about reaching out to PizzaExpress (Restaurants) Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor - Houston Hot Chicken in Stevenage
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PizzaExpress (Restaurants) Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
