Payroll Administrator

At Pizza Express, we know that behind every great team experience is a payroll team that gets the details right.

We're looking for a Payroll Administrator to help deliver an accurate, timely and reliable payroll service for our restaurant and support centre teams.

This role is perfect for someone who loves organization, enjoys problem-solving, and takes pride in delivering a great colleague experience.

You'll be a key part of our Payroll team, supporting everything from statutory leave administration to employee queries and payroll reporting.

Why this role matters

Our people rely on us to ensure they're paid accurately and on time.

You'll play an important role in maintaining payroll accuracy, supporting colleagues through key life events such as maternity and paternity leave, and ensuring payroll processes run smoothly across the business.

Working closely with the wider Payroll team, restaurant managers, our People team and external partners, you'll help provide a dependable service that supports over 350 restaurants and our Restaurant Support Centre.

• What you'll be doing
• Delivering exceptional payroll administration
• Process absence reports and statutory leave records accurately and on time.
• Produce employee documentation including P60s, Statements of Earnings and employment references.
• Support weekly and periodic payroll activities, including Tips & Tronc administration.
• Run scheduled payroll reports and ensure records are maintained accurately.
• Supporting our people
• Respond to colleague queries relating to sick pay, maternity pay and paternity pay.
• Issue statutory documentation, including SSP1 forms where required.
• Help maintain accurate employee records across our payroll and people systems.
• Provide a responsive and professional service through the Payroll mailbox.
• Keeping payroll running smoothly
• Work closely with the wider Payroll team to ensure deadlines are consistently met.
• Liaise with external payroll partners, including Fourth and other providers.
• Identify discrepancies and help resolve payroll issues before they impact colleagues.
• Support continuous improvement across payroll processes and administration.
• Build strong relationships with restaurant teams, Territory Managers, HR and Finance.
• Partner with internal and external stakeholders to ensure accurate payroll processing.
• Provide support across the Payroll function during busy periods and key payroll cycles.

What we're looking for

• Exceptional attention to detail and a high level of accuracy.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Confident written and verbal communication skills.
• A proactive and collaborative approach to problem-solving.
• The ability to work with sensitive and confidential information professionally.

At Pizza Express, we live by our FOCUS (Fun, One Team, Community, Unique & Authentic and Simplicity) values, creating a fun and welcoming environment where everyone works as one team.

We care deeply about our communities, celebrate individuality, and stay true to who we are.

And we believe in keeping things simple, so every experience is authentic and effortless.

If you’re invited to interview, please let us know if you require any reasonable adjustments so we can support you.

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