At a Glance
- Tasks: Lead IT projects and shape technology solutions for restaurants and support teams.
- Company: Dynamic hospitality company focused on innovation and growth.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Join a collaborative team with a focus on global expansion and operational excellence.
- Why this job: Make a real impact by enhancing restaurant performance through technology.
- Qualifications: Experience in delivering tech solutions in hospitality and strong stakeholder management skills.
The predicted salary is between 70000 - 85000 £ per year.
Job Overview
The IT Project Manager plays a critical role within the IT function and the wider business, owning and shaping key technology solutions used across our restaurants, central support teams, and international markets.
This role is responsible for ensuring that core systems and platforms are fit for purpose, scalable, and aligned to business priorities.
You will work closely with senior stakeholders across Operations, People, Finance and International teams to deliver robust, value-driven technology solutions that support day-to-day operations and enable future growth.
You’ll also lead the delivery of IT projects and solutions in partnership with third-party suppliers, including those delivering HR, labour, stock, and operational systems, ensuring strong governance, cost control, and service outcomes.
Key Responsibilities
- Partner with business stakeholders to understand demand, translate requirements, and develop technology roadmaps aligned to strategic objectives.
- Own and manage international technology solutions and processes to support global expansion and ongoing operational support.
- Prepare, present and manage capital proposals through IT Governance forums.
- Manage the ongoing development and optimisation of core platforms, including People systems, Intranet, Labour Management and POS solutions.
- Establish effective ways of working with business teams to manage platform change, enhancements and day-to-day operational needs.
- Collaborate with the Service Desk on problem management and high-priority incidents impacting the business.
- Own and manage the technology project pipeline, prioritising delivery based on business value and risk.
- Work closely with Operations and International teams to identify opportunities where technology can enhance restaurant performance and efficiency.
Qualifications
- A proven track record delivering technology solutions or programmes in a multi-site hospitality, leisure or retail environment.
- Experience in Fourth Hospitality Management Software is essential for this role.
- Demonstrable experience working with third-party suppliers, including vendor management, service delivery, and commercial oversight.
- Strong stakeholder management skills, with the ability to influence and challenge at all levels of the organisation.
- Excellent communication skills, capable of presenting clearly to both technical and non-technical audiences.
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IT Project Manager - Maternity Cover employer: PizzaExpress (Restaurants) Limited
As a Senior Brand Manager at our company, you'll be part of a dynamic and inclusive work culture that values creativity and collaboration. We offer flexible working arrangements, competitive compensation, and a range of benefits designed to support your professional growth and work-life balance. Join us in a vibrant location where you can make a significant impact on global brand strategies while enjoying the support of a dedicated team.
Contact Details:
PizzaExpress (Restaurants) Limited Recruitment Team
