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- Tasks: Lead your own Pizzeria, drive sales, and inspire your team daily.
- Company: Join a Top 10 Sunday Times Best Place to Work 2023, serving pizza since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and access to earned wages before payday.
- Why this job: Make a real impact in a vibrant community while being your true self.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
- Other info: Inclusivity and respect are core values; everyone is welcome here.
The predicted salary is between 36000 - 60000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people.
What you’ll do:
- Drive the financial success of your Pizzeria through strategic and commercial initiatives
- Uphold an unwavering commitment to exceptional quality and safety standards
- Build and lead a winning team through effective recruitment, training, and management
- Exceed customer expectations by delivering unparalleled service that leaves a lasting impression
- Take charge of the day–to–day operations of your Pizzeria, showcasing your leadership skills in every aspect
Who you are:
- Previous management experience in a customer facing sector, ideally hospitality
- A natural leader, able to create and motivate a high performing team
- Exceptional P&L management skills
- Creative, autonomous & responsible
Benefits:
- Bonus Scheme of up to 25%
- Share of Tronc
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of GBP1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer–centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home.
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
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General Manager employer: PizzaExpress (Restaurants) Limited
Contact Detail:
PizzaExpress (Restaurants) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the brand's values and culture. Since they emphasize being customer-centric and creating a welcoming environment, think about how your leadership style aligns with these principles and be ready to discuss this in your interview.
✨Tip Number 2
Prepare examples from your previous management experience that showcase your ability to drive financial success and exceed customer expectations. Highlight specific initiatives you've implemented that led to measurable improvements in sales or customer satisfaction.
✨Tip Number 3
Research the local community where the Pizzeria is located. Understanding the demographics and preferences of the area can help you demonstrate how you would build strong links with the community and tailor your business strategies accordingly.
✨Tip Number 4
Showcase your team-building skills by discussing how you've successfully recruited, trained, and motivated teams in the past. Be prepared to share your approach to creating a high-performing team that aligns with the company's commitment to exceptional service.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with the values and culture of the company. Highlight how your personal values align with their commitment to inclusivity, customer-centricity, and performance in your application.
Showcase Leadership Experience: Emphasize your previous management experience in hospitality or customer-facing roles. Provide specific examples of how you've successfully led teams and driven sales in past positions.
Demonstrate Financial Acumen: Detail your experience with P&L management and any strategic initiatives you've implemented that resulted in financial success. Use metrics to quantify your achievements where possible.
Express Your Passion for Customer Service: Convey your dedication to exceptional customer service. Share anecdotes that illustrate how you've exceeded customer expectations and created memorable experiences in your previous roles.
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Show Your Passion for Pizza
Make sure to express your love for pizza and the hospitality industry during the interview. Share any personal experiences or stories that highlight your enthusiasm for food and customer service.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating staff, managing conflicts, and achieving KPIs, as these are crucial for the General Manager role.
✨Understand Financial Management
Be ready to discuss your experience with P&L management. Highlight specific strategies you've implemented to drive financial success in previous roles, as this will show your commercial acumen.
✨Emphasize Community Engagement
Talk about how you can build strong links with the local community. Share ideas on how to engage customers and create a welcoming atmosphere that aligns with the company's values of inclusivity and respect.
