At a Glance
- Tasks: Lead your own Pizzeria, driving sales and inspiring your team daily.
- Company: Join a Top 10 Sunday Times Best Place to Work, serving pizza since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and access to earned wages before payday.
- Why this job: Be part of a vibrant culture where you can truly express yourself and make an impact.
- Qualifications: Previous management experience in hospitality and exceptional leadership skills required.
- Other info: Inclusivity is key; we welcome everyone and assess applications based on ability.
The predicted salary is between 36000 - 60000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people.
What you’ll do:
- Drive the financial success of your Pizzeria through strategic and commercial initiatives
- Uphold an unwavering commitment to exceptional quality and safety standards
- Build and lead a winning team through effective recruitment, training, and management
- Exceed customer expectations by delivering unparalleled service that leaves a lasting impression
- Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect
Who you are:
- Previous management experience in a customer facing sector, ideally hospitality
- A natural leader, able to create and motivate a high performing team
- Exceptional P&L management skills
- Creative, autonomous & responsible
Benefits:
- Bonus Scheme of up to 25%
- Share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are: Head: we’re customer-centric, commercially minded and obsessed by performance in all we do Heart: we show our heart, are honest with each other and value everyone’s diverse strengths Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day. All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
General Manager employer: PizzaExpress (Restaurants) Limited
Contact Detail:
PizzaExpress (Restaurants) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Understanding what makes us unique will help you align your leadership style with our expectations, showcasing how you can contribute to our community-focused approach.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in managing pizzerias or similar establishments. Building connections can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved team performance in previous roles. Highlighting your P&L management skills with concrete results will demonstrate your capability as a commercial leader.
✨Tip Number 4
Showcase your passion for exceptional customer service. Be ready to share stories that illustrate how you've exceeded customer expectations in the past, as this aligns perfectly with our commitment to delivering unparalleled service.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience, especially in customer-facing roles. Emphasise any achievements related to team leadership and P&L management, as these are crucial for the General Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your entrepreneurial spirit. Mention specific examples of how you've driven sales or improved team performance in past roles to demonstrate your suitability for the role.
Showcase Leadership Skills: Use your application to illustrate your leadership style. Provide examples of how you've motivated teams and exceeded customer expectations in previous positions. This will help convey that you can lead a high-performing team effectively.
Research the Company Culture: Familiarise yourself with the company's values and culture. In your application, reflect on how your personal values align with theirs, particularly around inclusivity and community engagement, to show that you would be a great fit for their team.
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Show Your Passion for Pizza
Make sure to express your love for pizza and the hospitality industry during the interview. Share any personal experiences or stories that highlight your enthusiasm for food and customer service, as this aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating staff, managing conflicts, and achieving KPIs, as these are crucial aspects of the General Manager role.
✨Understand Financial Management
Brush up on your P&L management skills and be ready to discuss how you've driven financial success in previous roles. Be prepared to share specific strategies you implemented to increase sales and manage costs effectively.
✨Emphasise Community Engagement
Think about ways you've built strong relationships within your local community. Be ready to suggest initiatives that could enhance the pizzeria's presence and reputation in the area, showcasing your entrepreneurial spirit.