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- Tasks: Lead a vibrant team and drive your Pizzeria to success while delivering unforgettable customer experiences.
- Company: Join a Top 10 Sunday Times Best Place to Work, known for its inclusive culture.
- Benefits: Enjoy free food on shift, a bonus scheme, and access to your wages before payday.
- Why this job: Elevate your leadership skills in a dynamic environment with real impact on customer satisfaction.
- Qualifications: Proven leadership skills and experience in financial management and customer service excellence.
- Other info: Great development opportunities and a supportive team that values inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality
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Deputy General Manager - Fixed term contract employer: PizzaExpress (Restaurants) Limited
Contact Detail:
PizzaExpress (Restaurants) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - Fixed term contract
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the pizza industry. A personal recommendation can go a long way in landing that Deputy General Manager role.
✨Tip Number 2
Prepare for your interview by researching the company culture and values. Show us how you align with our mission of inclusivity and respect, and be ready to share examples of how you've led teams to success in the past.
✨Tip Number 3
Practice your leadership pitch! Be ready to discuss your experience in P&L management and how you've driven sales in previous roles. We want to hear about your strategies for creating memorable customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our pizza-loving family.
We think you need these skills to ace Deputy General Manager - Fixed term contract
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Remember, we value inclusivity and respect, so show us how you can bring your unique flair to our team.
Tailor Your Application: Make sure to customise your application to highlight your leadership skills and experience in financial management. We’re looking for someone who can inspire a team and drive commercial success, so showcase those relevant experiences!
Showcase Customer Service Skills: Since delivering outstanding service is key, share examples of how you've gone above and beyond for customers in the past. We love hearing about memorable experiences that demonstrate your commitment to customer satisfaction.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Know Your Numbers
Since the role involves P&L management, brush up on your financial knowledge. Be ready to discuss how you've managed budgets or driven sales in previous roles. This shows you understand the business side of things and can contribute to commercial success.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and led a team in the past. Think about specific situations where you coached someone to success or improved team performance. This will demonstrate your ability to lead effectively and create a positive work environment.
✨Customer Service is Key
Be ready to talk about your approach to delivering outstanding customer service. Share stories that highlight your understanding of customer needs and how you've gone above and beyond to ensure a memorable experience. This aligns perfectly with the company's values.
✨Embrace Inclusivity
Familiarise yourself with the company's commitment to inclusivity and respect. During the interview, express your own values around these topics and how you would foster an inclusive environment within your team. This will resonate well with the company culture.
