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- Tasks: Lead a vibrant team and drive your Pizzeria to success while ensuring top-notch customer experiences.
- Company: Join a renowned pizza brand, celebrated as a Top 10 Sunday Times Best Place to Work 2023.
- Benefits: Enjoy bonuses, free food on shift, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills in a fun, inclusive environment where you can truly be yourself.
- Qualifications: Leadership experience, financial management skills, and a passion for outstanding customer service are essential.
- Other info: We value inclusivity and assess applications based solely on job aptitude.
The predicted salary is between 28800 - 43200 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Deputy General Manager employer: PizzaExpress (Restaurants) Limited
Contact Detail:
PizzaExpress (Restaurants) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Understanding what makes us unique will help you align your leadership style with our mission, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in P&L management during the interview. Be prepared to discuss specific examples of how you've driven financial performance in previous roles, as this is crucial for the Deputy General Manager position.
✨Tip Number 3
Prepare to demonstrate your customer service excellence. Think of instances where you've gone above and beyond to enhance customer experiences, as this aligns perfectly with our commitment to memorable service.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, financial management, and customer service. Use specific examples that demonstrate your ability to inspire a team and drive commercial success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of the company's values. Mention how your skills align with the role of Deputy General Manager and how you can contribute to creating memorable experiences for customers.
Showcase Leadership Experience: Provide concrete examples of your leadership skills in previous roles. Discuss how you've successfully coached teams, managed P&L, or improved customer service standards, as these are key aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial position.
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Show Your Leadership Skills
As a Deputy General Manager, you'll need to inspire and lead your team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and coach others towards achieving outstanding results.
✨Demonstrate Financial Acumen
Since the role involves P&L management, be ready to discuss your experience with budgeting and financial analysis. Highlight specific instances where your financial decisions positively impacted business performance.
✨Emphasise Customer Service Excellence
This company values outstanding customer service. Be prepared to share stories that showcase your understanding of customer needs and how you've gone above and beyond to create memorable experiences for them.
✨Align with Company Values
Familiarise yourself with the company's values of being customer-centric, honest, and inclusive. During the interview, reflect these values in your responses and demonstrate how you embody them in your work.
