At a Glance
- Tasks: Lead a vibrant team and drive your Pizzeria to success while delivering unforgettable customer experiences.
- Company: Join a Top 10 Sunday Times Best Place to Work, known for its inclusive culture.
- Benefits: Enjoy free food on shift, a bonus scheme, and access to your wages before payday.
- Why this job: Elevate your leadership skills in a dynamic environment with real impact on customer satisfaction.
- Qualifications: Proven leadership skills and experience in financial management and customer service excellence.
- Other info: Great opportunities for development and progression in a supportive team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
Weve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. Thats why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
What you\’ll do
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Qualifications
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Perks & Benefits
- Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You\\\’ll get this at the end of each pay period, along with your normal pay and it\’s one of the best perks about working in hospitality
- Bonus Scheme of up to 20%
- A share of Tronc
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you\\\’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
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Deputy General Manager employer: PizzaExpress (Restaurants) Limited
Contact Detail:
PizzaExpress (Restaurants) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the more you'll shine when it counts.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've inspired a team or tackled challenges head-on. This is your chance to demonstrate how you'd fit right in as Deputy General Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for pizza shine through! We want to see how you connect with our brand and what makes you excited about joining our team.
Highlight Your Leadership Skills: As a Deputy General Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've inspired and coached others to success in your previous roles.
Demonstrate Financial Savvy: Since P&L management is key to this role, don’t forget to mention any relevant experience you have with budgeting or financial analysis. We’re looking for someone who can drive optimal performance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Know Your Numbers
Since the role involves P&L management, brush up on your financial knowledge. Be ready to discuss how you've managed budgets or driven sales in previous roles. This shows you understand the business side of things and can contribute to commercial success.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and led a team in the past. Think about specific situations where you coached someone to success or improved team performance. This will demonstrate your ability to lead effectively and create a positive environment.
✨Customer Service is Key
Be ready to talk about your approach to delivering outstanding customer service. Share stories that highlight your understanding of customer needs and how you've gone above and beyond to ensure a memorable experience. This aligns perfectly with the company's values.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, or development opportunities. This not only shows your interest but also helps you gauge if this is the right fit for you.