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- Tasks: Lead our Pizzerias, manage finances, and create unforgettable customer experiences.
- Company: Join a vibrant team at PizzaExpress and Milano, where everyone belongs.
- Benefits: Enjoy bonuses, free food, discounts, and access to your wages before payday.
- Why this job: Elevate your leadership skills while making a real impact in a fun environment.
- Qualifications: Experience in team leadership and customer service excellence.
- Other info: Inclusive culture with great development and progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you\’ll do
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
We\\\’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That\\\’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
- Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You\\\’ll get this at the end of each pay period, along with your normal pay and it\\\’s one of the best perks about working in hospitality
- Bonus Scheme of up to 20%
- A share of Tronc
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you\\\’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
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Deputy General Manager employer: PizzaExpress (Restaurants) Limited
Contact Detail:
PizzaExpress (Restaurants) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you align your answers with their ethos and show that you're a great fit.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired a team or tackled a challenge. We want to hear about your experiences, so be ready to share how you can bring that flair to the Pizzeria.
✨Tip Number 3
Don’t just focus on your skills; show us your passion for customer service! Prepare to discuss how you’ve gone above and beyond to create memorable experiences for customers in the past. It’s all about that heart!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to make an impact from day one.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for pizza and the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our customers.
Highlight Your Leadership Skills: Make sure to showcase any experience you have in leading teams or managing projects. We’re all about inspiring others, so share examples of how you've motivated your team to achieve success and how you’ve handled challenges along the way.
Be Financially Savvy: Since P&L management is key for this role, don’t shy away from mentioning your financial skills. Talk about any budgeting or financial analysis experience you have, and how it helped drive performance in your previous roles.
Tailor Your Application: Take the time to customise your application to fit our values and the job description. We appreciate when candidates align their skills and experiences with what we’re looking for, so make it personal and relevant. And remember, apply through our website for the best chance!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Know Your Numbers
Since the role involves P&L management, brush up on your financial knowledge. Be ready to discuss how you've managed budgets or driven sales in previous roles. This shows you understand the commercial side of the business.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and led a team in the past. Think about specific situations where you coached someone to success or improved team performance. This will highlight your ability to lead effectively.
✨Customer Service is Key
Be ready to talk about your approach to delivering outstanding customer service. Share stories that demonstrate your understanding of customer needs and how you’ve created memorable experiences for them.
✨Embrace the Company Values
Familiarise yourself with the company's values: being customer-centric, showing heart, and creating a home-like environment. During the interview, relate your personal values and experiences to these principles to show you're a great fit.
