Deputy General Manager

Deputy General Manager

Basingstoke Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team and drive your Pizzeria to success while delivering unforgettable customer experiences.
  • Company: Join a Top 10 Sunday Times Best Place to Work, known for its inclusive culture.
  • Benefits: Enjoy free food on shift, a bonus scheme, and access to your wages before payday.
  • Why this job: Showcase your leadership skills and make a real impact in a fun, dynamic environment.
  • Qualifications: Experience in leadership, financial management, and delivering excellent customer service.
  • Other info: Great opportunities for personal development and career progression await you!

The predicted salary is between 28800 - 43200 £ per year.

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.

Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.

What you’ll do:

  • Collaborate with the General Manager, providing support across all management tasks
  • Maintain and uphold high standards consistently across quality, safety and food
  • Lead and coach your team towards achieving outstanding success
  • Strive for excellence in delivering memorable service to our customers

Who you are:

  • Leadership Skills: Ability to inspire and lead a team effectively
  • Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
  • Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience

Benefits:

  • Bonus Scheme of up to 20%
  • A share of Tronc*
  • Free Food on shift
  • Pension & Life Assurance
  • 50% discount on food and drink when you’re not working
  • Wagestream gives you access to up to 40% of your earned wages before payday
  • Wellbeing Support for you and your family
  • Referral Bonus of £1000 for referring managers
  • Development and progression opportunities

Who we are:

We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.

Here you can be yourself.

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.

That’s why we assess each application on the aptitude to do the job and nothing else.

If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality

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Deputy General Manager employer: PizzaExpress (Restaurants) Limited

Join a vibrant and inclusive team at our iconic Pizzerias, where your leadership skills will shine as you drive commercial success and create unforgettable customer experiences. With a strong focus on employee development, generous benefits including a bonus scheme, free food on shift, and a supportive work culture, we empower you to be your true self while progressing in your career. As a proud Top 10 Sunday Times Best Place to Work 2023, we celebrate diversity and foster an environment where everyone belongs.
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Contact Detail:

PizzaExpress (Restaurants) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager

✨Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the pizza industry. A personal recommendation can go a long way in landing that Deputy General Manager role.

✨Tip Number 2

Prepare for your interview by researching the company culture and values. Show us how you embody our 'Head, Heart, Home' philosophy and how you can lead a team to success while delivering outstanding customer service.

✨Tip Number 3

Practice your leadership skills! Think of examples from your past experiences where you've inspired a team or improved performance. We want to see how you can bring that flair to our Pizzerias.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our pizza-loving family.

We think you need these skills to ace Deputy General Manager

Leadership Skills
Financial Management
P&L Management
Budgeting
Financial Analysis
Customer Service Excellence
Team Recruitment
Team Training
Coaching Skills
Commercial Awareness
Sales Opportunity Identification
Quality Control
Safety Standards Maintenance
Service Delivery Excellence

Some tips for your application 🫡

Be Yourself: We want to see the real you! When you're writing your application, let your personality shine through. Share your passion for pizza and how you connect with our values of head, heart, and home.

Tailor Your Application: Make sure to customise your application to highlight your leadership skills and financial management experience. Show us how you've inspired teams and driven success in previous roles – we love a good story!

Showcase Customer Service Skills: Since delivering outstanding service is key, include examples of how you've gone above and beyond for customers. We’re all about creating memorable experiences, so let us know how you’ve made a difference!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at PizzaExpress (Restaurants) Limited

✨Know Your P&L Inside Out

As a Deputy General Manager, you'll need to demonstrate your understanding of P&L management. Brush up on your financial skills and be ready to discuss how you've used budgeting and financial analysis to drive performance in previous roles.

✨Showcase Your Leadership Style

Prepare to talk about your leadership approach. Think of specific examples where you've inspired and coached a team to success. Highlight how you create an environment that fosters inclusivity and respect, aligning with the company's values.

✨Customer Service is Key

Be ready to share your experiences in delivering outstanding customer service. Discuss how you understand customer needs and how you've ensured memorable experiences in past positions. This will show that you align with their customer-centric values.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and development opportunities. This not only shows your interest but also helps you gauge if this is the right fit for you. Remember, interviews are a two-way street!

Deputy General Manager
PizzaExpress (Restaurants) Limited
Location: Basingstoke
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