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- Tasks: Lead a vibrant team and drive your Pizzeria to success while delivering unforgettable customer experiences.
- Company: Join a Top 10 Sunday Times Best Place to Work, known for its inclusive culture.
- Benefits: Enjoy free food on shift, a bonus scheme, and access to your wages before payday.
- Why this job: Showcase your leadership skills and make a real impact in a fun, dynamic environment.
- Qualifications: Experience in leadership, financial management, and outstanding customer service.
- Other info: Great development opportunities and a supportive team that values diversity.
The predicted salary is between 36000 - 60000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality
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Deputy General Manager employer: PizzaExpress (Restaurants) Limited
Contact Detail:
PizzaExpress (Restaurants) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your leadership style aligns with their vibe, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to P&L management and customer service excellence. We want you to feel confident and ready to showcase your skills when it’s time to shine.
✨Tip Number 3
Bring your A-game to the interview! Prepare some examples of how you've led teams to success or improved customer experiences. Real-life stories will help you stand out and show that you’re not just all talk.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by inquiring about their development programmes or how they maintain high standards. It’ll demonstrate your enthusiasm and commitment to being part of their team.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for pizza and leadership.
Tailor Your Application: Make sure to customise your application to highlight your experience in P&L management and customer service. Show us how your skills align with what we’re looking for in a Deputy General Manager.
Showcase Your Leadership Skills: We’re keen on seeing how you inspire and lead teams. Share specific examples of how you've coached or developed others in previous roles to create memorable experiences for customers.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our pizza-loving family!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Know Your Numbers
As a Deputy General Manager, you'll need to be comfortable with P&L management. Brush up on your financial skills and be ready to discuss how you've previously managed budgets or driven sales. Bring specific examples of how you’ve improved financial performance in past roles.
✨Showcase Your Leadership Style
This role is all about leading a team, so think about your leadership style and how it aligns with the company’s values. Prepare to share stories that highlight your ability to inspire and coach others, especially in high-pressure situations.
✨Customer Service is Key
Since delivering outstanding service is crucial, come prepared with examples of how you've gone above and beyond for customers. Think about times when you turned a negative experience into a positive one and how that impacted the team and business.
✨Embrace the Company Culture
Familiarise yourself with the company's values and culture. Be ready to discuss how you can contribute to creating an inclusive environment where everyone feels at home. Show them that you’re not just a fit for the role, but also for the team.
