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- Tasks: Lead a vibrant team and drive your Pizzeria to success while delivering unforgettable customer experiences.
- Company: Join a Top 10 Sunday Times Best Place to Work, known for its inclusive culture.
- Benefits: Enjoy a bonus scheme, free food on shift, and 50% discount when off duty.
- Why this job: Showcase your leadership skills and make a real impact in a fun, dynamic environment.
- Qualifications: Strong leadership, financial management experience, and a passion for outstanding customer service.
- Other info: Great development opportunities and a supportive team that values inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality
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Deputy General Manager employer: PizzaExpress (Restaurants) Limited
Contact Detail:
PizzaExpress (Restaurants) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the pizza industry. A personal recommendation can go a long way in landing that Deputy General Manager role.
✨Tip Number 2
Prepare for your interview by researching the company culture and values. Show us how you embody our heart, head, and home philosophy. We want to see your passion for customer service and team leadership shine through!
✨Tip Number 3
Practice your answers to common interview questions, especially around financial management and team coaching. We love candidates who can demonstrate their experience with P&L management and delivering outstanding service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talent that aligns with our values and can help us create unforgettable experiences for our customers.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for pizza shine through! We want to see how you connect with our brand and values. Share any experiences that highlight your enthusiasm for the food industry and customer service.
Highlight Your Leadership Skills: As a Deputy General Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired or coached others, and how you’ve driven success in previous roles.
Be Specific About Your Financial Acumen: Since P&L management is key to this role, don’t shy away from discussing your financial skills. Include specific examples of how you've managed budgets or improved financial performance in past positions to demonstrate your capability.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Know Your Numbers
As a Deputy General Manager, you'll need to be comfortable with P&L management. Brush up on your financial skills and be ready to discuss how you've previously managed budgets or driven sales. Bring specific examples of how you’ve improved financial performance in past roles.
✨Showcase Your Leadership Style
This role is all about leading a team, so think about your leadership style and how it aligns with the company’s values. Prepare to share stories that highlight your ability to inspire and coach others, especially in high-pressure situations.
✨Customer Service Focus
Since delivering outstanding service is key, be prepared to discuss your approach to customer satisfaction. Think of examples where you went above and beyond for customers, and how you trained your team to do the same.
✨Embrace the Company Culture
Familiarise yourself with the company's values and culture. During the interview, express how you resonate with their focus on inclusivity and respect. Share how you create a welcoming environment for both staff and customers, making it clear that you can contribute to their vibrant atmosphere.
