At a Glance
- Tasks: Coordinate live music events and manage guest bookings in a fast-paced environment.
- Company: Join the vibrant PizzaExpress Live team, known for its dynamic atmosphere.
- Benefits: Enjoy a fixed-term contract with opportunities for growth and development.
- Other info: Flexible working options between field and office in London.
- Why this job: Be at the heart of live music, making memorable experiences for guests and artists.
- Qualifications: Strong time management skills and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
As Box Office Co‑ordinator, you will work within a vibrant and fast paced environment and be instrumental in providing a professional and efficient point of contact for all guest bookings and enquiries within the PizzaExpress Live portfolio, responding to a high volume of email and telephone traffic and liaising directly with the operations team in each venue, daily. In addition, there will be associated work around co‑ordinating artists requirements on an ad hoc basis. This is a full‑time role, offered on a fixed‑term contract.
What you’ll be doing:
- To own event co‑ordination through preparing daily lists of guests with table allocations for all venues. All lists to be compliant with guidelines and expectations set by Head of Music/ Music Operations Manager.
- To operate the telephone service, including processing payments, refunds, memberships and relaying important information from enquiries, positively impacting our recognised service journey.
- To respond in a timely manner, to a high volume of emails from guests, artists and their representatives in order to manage daily communication, including but not exhaustive: waiting list submissions, contact forms and newsletter sign‑ups.
- To manage and oversee comprehensively the ticket operating system.
- To assist the Music team in proactively identifying low selling shows in order to support cover driving through social media campaigns, further listings and audience clubs.
- To assist with music finance queries when required.
What you’ll need:
- A proven track record of working at pace with excellent time management.
- Passionate about delivering best in class standards and experiences.
- Strong communicator—clear, confident, and able to connect with people at every level.
- Mobile and flexible to work both field based and from the London office.
Box Office Coordinator – Live Music & Events in City of Westminster employer: PizzaExpress (Restaurants) Limited
At PizzaExpress Live, we pride ourselves on fostering a dynamic and inclusive work culture that thrives on creativity and collaboration. As a Box Office Coordinator, you will enjoy the benefits of working in the heart of London, with opportunities for professional growth and development within the vibrant live music and events sector. Join us to be part of a passionate team dedicated to delivering exceptional experiences for our guests and artists alike.
Contact Details:
PizzaExpress (Restaurants) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Box Office Coordinator – Live Music & Events in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the live music and events industry. Attend gigs, join relevant groups on social media, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for live music and events shine through. Share your experiences and what excites you about the role of Box Office Coordinator – it’ll make you memorable!
✨Tip Number 3
Be proactive! If you see a gig or event that interests you, reach out to the venue directly. Ask about their ticketing process or how they handle guest enquiries. This shows initiative and could lead to opportunities down the line.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles, including the Box Office Coordinator position. Make sure to keep an eye on our listings and apply directly – it’s the best way to get noticed by us!
We think you need these skills to ace Box Office Coordinator – Live Music & Events in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for live music and events shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Be Clear and Concise:With a high volume of emails and calls to manage, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to highlight your skills and experience.
Tailor Your Application:Don’t just send the same application everywhere. Take the time to tailor your CV and cover letter to the Box Office Coordinator role. Mention specific experiences that relate to event coordination and customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Know Your Stuff
Make sure you’re familiar with the PizzaExpress Live portfolio and the role of a Box Office Coordinator. Research their events, understand their ticketing system, and be ready to discuss how you can enhance guest experiences.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with guests and artists, practice clear and confident communication. Prepare examples of how you've successfully handled high volumes of enquiries or resolved issues in previous roles.
✨Time Management is Key
Demonstrate your ability to manage multiple tasks efficiently. Think of specific instances where you’ve juggled various responsibilities, especially in fast-paced environments, and be ready to share those stories.
✨Be Proactive and Passionate
Show your enthusiasm for live music and events! Discuss how you can contribute to driving ticket sales and enhancing audience engagement through social media or other creative strategies.
