At a Glance
- Tasks: Coordinate guest bookings and manage high-volume enquiries in a lively environment.
- Company: Join the vibrant PizzaExpress Live team and be part of the music scene.
- Benefits: Gain valuable experience, work in a dynamic setting, and enjoy flexible hours.
- Other info: Opportunity to work with artists and enhance your career in the music industry.
- Why this job: Be the face of live events and create unforgettable experiences for guests.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 25000 - 30000 £ per year.
As Box Office Co‑ordinator, you will work within a vibrant and fast paced environment and be instrumental in providing a professional and efficient point of contact for all guest bookings and enquiries within the PizzaExpress Live portfolio, responding to a high volume of email and telephone traffic and liaising directly with the operations team in each venue, daily. In addition, there will be associated work around co‑ordinating artists requirements on an ad hoc basis. This is a full‑time role, offered on a fixed‑term contract.
What you’ll be doing:
- To own event co‑ordination through preparing daily lists of guests with table allocations for all venues. All lists to be compliant with guidelines and expectations set by Head of Music/ Music Operations Manager.
- To operate the telephone service, including processing payments, refunds, memberships and relaying important information from enquiries, positively impacting our recognised service journey.
- To respond in a timely manner, to a high volume of emails from guests, artists and their representatives in order to manage daily communication, including but not exhaustive: waiting list submissions, contact forms and newsletter sign‑ups.
- To manage and oversee comprehensively the ticket operating system.
- To assist the Music team in proactively identifying low selling shows in order to support cover driving through social media campaigns, further listings and audience clubs.
- To assist with music finance queries when required.
What you’ll need:
- A proven track record of working at pace with excellent time management.
- Passionate about delivering best in class standards and experiences.
- Strong communicator—clear, confident, and able to connect with people at every level.
- Mobile and flexible to work both field based and from the London office.
Box Office Administrator - Fixed-Term Contract in City of Westminster employer: PizzaExpress (Restaurants) Limited
At PizzaExpress Live, we pride ourselves on fostering a dynamic and inclusive work environment where creativity and passion thrive. As a Box Office Administrator, you will enjoy the benefits of working in the heart of Soho, with opportunities for professional growth and development while being part of a team that values exceptional service and collaboration. Join us to be part of a vibrant culture that celebrates music and community, making every day at work meaningful and rewarding.
Contact Details:
PizzaExpress (Restaurants) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Box Office Administrator - Fixed-Term Contract in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, be ready to explain why you're the perfect fit. Keep it concise and highlight your relevant experience, especially in fast-paced environments.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the best choice.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and helps us get to know you better.
We think you need these skills to ace Box Office Administrator - Fixed-Term Contract in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about working in a vibrant environment like PizzaExpress Live and that you understand the importance of delivering top-notch service.
Tailor Your CV:Make sure your CV is tailored to the Box Office Administrator role. Highlight any relevant experience you have with managing bookings, handling customer enquiries, or working in fast-paced settings. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and get straight to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without sifting through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Know the Role Inside Out
Make sure you thoroughly understand the Box Office Administrator role and its responsibilities. Familiarise yourself with the job description, especially the key tasks like managing guest bookings and liaising with the operations team. This will help you demonstrate your enthusiasm and suitability during the interview.
✨Showcase Your Communication Skills
As a strong communicator, you'll need to connect with various stakeholders. Prepare examples of how you've effectively managed high volumes of emails and phone calls in previous roles. Highlight your ability to convey information clearly and positively, as this is crucial for the role.
✨Demonstrate Time Management Prowess
Given the fast-paced environment, be ready to discuss how you prioritise tasks and manage your time efficiently. Share specific instances where you've successfully juggled multiple responsibilities, especially in a busy setting, to show that you can thrive under pressure.
✨Be Ready to Discuss Problem-Solving
Prepare to talk about how you've tackled challenges in previous roles, particularly around event coordination or ticketing systems. Think of examples where you've identified low-selling shows or resolved customer queries effectively, as this will showcase your proactive approach and problem-solving skills.
