At a Glance
- Tasks: Coordinate events, manage bookings, and ensure top-notch guest experiences.
- Company: Join the vibrant team at PizzaExpress Live, where music meets hospitality.
- Benefits: Gain valuable experience in a fast-paced environment with flexible working options.
- Other info: Opportunity to grow in a dynamic role within the music and hospitality industry.
- Why this job: Be the heartbeat of live events and connect with artists and guests daily.
- Qualifications: Strong communication skills and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 € per year.
As Box Office Co-ordinator, you will work within a vibrant and fast paced environment and be instrumental in providing a professional and efficient point of contact for all guest bookings and enquiries within the PizzaExpress Live portfolio, responding to a high volume of email and telephone traffic and liaising directly with the operations team in each venue, daily. In addition, there will be associated work around co-ordinating artists requirements on an ad hoc basis. This is a full-time role, offered on a fixed-term contract.
What you’ll be doing
- To own event co-ordination through preparing daily lists of guests with table allocations for all venues. All lists to be compliant with guidelines and expectations set by Head of Music/ Music Operations Manager.
- To operate the telephone service, including processing payments, refunds, memberships and relaying important information from enquiries, positively impacting our recognised service journey.
- To respond in a timely manner, to a high volume of emails from guests, artists and their representatives in order to manage daily communication, including but not exhaustive: waiting list submissions, contact forms and newsletter sign-ups.
- To manage and oversee comprehensively the ticket operating system.
- To assist the Music team in proactively identifying low selling shows in order to support cover driving through social media campaigns, further listings and audience clubs.
- To assist with music finance queries when required.
What you’ll need
- A proven track record of working at pace with excellent time management.
- Passionate about delivering best in class standards and experiences.
- Strong communicator—clear, confident, and able to connect with people at every level.
- Mobile and flexible to work both field based and from the London office.
Box Office Administrator - Fixed-Term Contract employer: PizzaExpress (Restaurants) Limited
At PizzaExpress Live, we pride ourselves on fostering a dynamic and inclusive work culture that values creativity and collaboration. As a Box Office Administrator, you will enjoy the benefits of working in a vibrant environment in London, with opportunities for professional growth and development while being part of a team that is passionate about delivering exceptional experiences to our guests and artists alike.
Contact Detail:
PizzaExpress (Restaurants) Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Box Office Administrator - Fixed-Term Contract
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, be ready to explain why you're the perfect fit. Keep it concise and highlight your relevant experience—show them you mean business!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar—plus, it’s just good manners!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. So, get your application in and let’s get you that job!
We think you need these skills to ace Box Office Administrator - Fixed-Term Contract
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're excited about working in a vibrant environment like PizzaExpress Live and that you’re keen to deliver top-notch service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience. We love seeing how your skills match up with what we’re looking for, especially in areas like time management and communication.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your qualifications without any confusion!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Box Office Administrator role. We can’t wait to hear from you!
How to prepare for a job interview at PizzaExpress (Restaurants) Limited
✨Know the Role Inside Out
Make sure you thoroughly understand the Box Office Administrator role and its responsibilities. Familiarise yourself with the daily tasks, such as managing guest bookings and liaising with the operations team. This will help you demonstrate your enthusiasm and readiness to take on the challenges of the job.
✨Showcase Your Communication Skills
As a Box Office Co-ordinator, strong communication is key. Prepare examples of how you've effectively handled high volumes of emails and phone calls in previous roles. Be ready to discuss how you maintain professionalism while managing enquiries and providing excellent customer service.
✨Demonstrate Your Time Management Abilities
This role requires excellent time management skills. Think of specific instances where you've successfully juggled multiple tasks or deadlines. During the interview, share these experiences to illustrate your ability to thrive in a fast-paced environment.
✨Be Ready to Discuss Problem-Solving
You might face challenges like low ticket sales or artist requirements. Prepare to talk about how you've proactively identified issues in the past and what steps you took to resolve them. This will show your potential employer that you're not just reactive but also proactive in your approach.
