Waiter / Waitress

Waiter / Waitress

London Full-Time No home office possible
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At a Glance

  • Tasks: Serve delicious Neapolitan pizza and create memorable experiences for our guests.
  • Company: Join a multi-award-winning pizzeria group with a mission to spread happiness through pizza.
  • Benefits: Enjoy £11.50ph pay, flexible hours, free food, and extra holiday perks.
  • Why this job: Be part of a fun, inclusive team with opportunities for growth and exciting trips to Naples.
  • Qualifications: No prior experience needed, just a passion for great food and customer service.
  • Other info: Participate in pizza competitions and enjoy company-wide celebrations!

Our mission is to make people happier one pizza at a time. We're a BCORP & multi award-winning group of pizzerias started by brothers Thom & James 10 years ago by driving a Piaggio ape Tuk Tuk all the way from Sicily to London on a “Pizza Pilgrimage” to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van & have grown steadily into one of the UK's most respected Neapolitan pizza companies.

We use the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle, to make the best Neapolitan pizza every day. But we also know that each day is an opportunity to improve our food quality, our impact on the planet and our training.

As a BCORP, we actively challenge ourselves to make our people happier one pizza at a time; our teams, our guests and our community. This means making small, incremental changes which actually make a difference to a happier world.

At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do!

What's there for you?

  • Rate of pay £11.50ph + tronc
  • 30hr contract minimum weekly over 5 days (Actual hours vary on business) - passionate about work/life balance!
  • Serious career development - We are opening 4 pizzerias this year & next.
  • Industry-leading “Pizza Academy” in Camden to develop your skills both in & out of the kitchen.
  • On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years).
  • 1 extra day holiday as “Happiness Day” so you can do something you are passionate about outside of work.
  • PIZZA PERKS:
  • Frequent team trips to Naples & beyond to meet suppliers & try new pizzerias - over 100 team taken so far & 2 trips booked this year already.
  • Pizza chef competitions where the winner gets their pizza on the menus.
  • Bonus every time you refer a friend to join.
  • AS MUCH ESPRESSO AS YOU LIKE!
  • Free food every day - whole menu available & also deals with other restaurants.
  • Free after-work drinks.
  • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!).
  • Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends.

At Pizza Pilgrims, we’re committed to creating an inclusive environment where everyone can be proud about who they are, feel genuinely cared for and have equal opportunities for growth and progression. One of our four values ‘Respect others’ means that we build our teams on a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do!

Waiter / Waitress employer: Pizza Pilgrims

At Pizza Pilgrims, we pride ourselves on being an exceptional employer, dedicated to fostering a vibrant and inclusive work culture where every team member can thrive. With competitive pay, generous holiday allowances, and unique perks like trips to Naples and industry-leading training at our Pizza Academy, we ensure that our staff not only enjoy their work but also have ample opportunities for personal and professional growth. Join us in our mission to spread happiness through authentic Neapolitan pizza while being part of a diverse team that values respect and collaboration.
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Contact Detail:

Pizza Pilgrims Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter / Waitress

Tip Number 1

Familiarise yourself with the menu and the unique ingredients used at Pizza Pilgrims. Knowing the ins and outs of their offerings will not only impress during your interview but also show your genuine interest in the role.

Tip Number 2

Engage with the brand on social media. Commenting on posts or sharing your experiences can help you stand out and demonstrate your enthusiasm for the company culture and values.

Tip Number 3

Network with current or former employees if possible. They can provide insights into the work environment and what the team values, which can be beneficial for tailoring your approach during the hiring process.

Tip Number 4

Showcase your passion for customer service. Think of examples from your past experiences where you went above and beyond for customers, as this aligns with Pizza Pilgrims' mission to make people happier.

We think you need these skills to ace Waiter / Waitress

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Multitasking
Problem-Solving Skills
Knowledge of Food Safety Standards
Adaptability
Positive Attitude
Sales Skills
Conflict Resolution
Basic Math Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Pizza Pilgrims' mission and values. Highlight your alignment with their commitment to inclusivity, happiness, and quality in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any skills that relate to teamwork, communication, and a passion for food, especially pizza!

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Pizza Pilgrims and how you can contribute to their mission of making people happier.

Showcase Relevant Skills: In your application, highlight specific skills that are important for a waiter/waitress role, such as multitasking, attention to detail, and a friendly attitude. Provide examples from past experiences where possible.

How to prepare for a job interview at Pizza Pilgrims

Show Your Passion for Pizza

Make sure to express your enthusiasm for pizza and the culinary arts during the interview. Share any personal experiences or stories related to food that highlight your passion, as this aligns with the company's mission of making people happier through their pizzas.

Emphasise Teamwork and Inclusivity

Since Pizza Pilgrims values an inclusive environment, be prepared to discuss how you work well in a team. Share examples of how you've collaborated with others in previous roles and how you respect diverse perspectives.

Demonstrate Customer Service Skills

As a waiter or waitress, excellent customer service is key. Prepare to discuss situations where you've gone above and beyond for customers, showcasing your ability to create a positive dining experience.

Ask Thoughtful Questions

At the end of the interview, ask questions that show your interest in the company’s culture and growth opportunities. Inquire about the 'Pizza Academy' and how it can help you develop your skills, demonstrating your eagerness to learn and grow within the company.

Waiter / Waitress
Pizza Pilgrims
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