Shift Manager

Shift Manager

City of Westminster Full-Time 27500 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences and ensure top-notch service.
  • Company: Join DC London Pie Ltd, a leading Pizza Hut franchisee with over 135 restaurants in the UK.
  • Benefits: Enjoy competitive pay, tips, discounts, and a supportive benefits package including health and wellness tools.
  • Why this job: Be part of a vibrant community, develop essential skills, and make a positive impact every day.
  • Qualifications: Passion for hospitality, strong leadership, teamwork, and excellent communication skills required.
  • Other info: Opportunities for growth with 80% of managers promoted from within and inclusive workplace culture.

The predicted salary is between 27500 - 42000 £ per year.

Job Introduction

Ever dreamed of creating legendary moments at a place where people love to eat, work, and learn? As a Shift Manager at Pizza Hut, you\’ll do just that! As a Shift Manager at Pizza Hut restaurants, you\’ll be the driving force behind delivering exceptional guest experiences. Your role is crucial in inspiring and developing your team to create a welcoming atmosphere where every guest feels valued.

Main Responsibilities

As a Shift Manager, you\’ll play a vital role in creating unforgettable experiences for our guests. Your passion for pizza and people will shine through as you motivate your team to deliver exceptional service and delicious food. You\’ll be hands-on, driving sales, and controlling costs while ensuring the highest standards of food safety and hygiene.

Required mindset:

  • Teamwork: Leading & coaching your colleagues on shift is key to our success.
  • Guest focus: Listen to customer requests, go the extra mile, and ensure their satisfaction.
  • Maintaining standards: Keep our restaurant looking its best and prioritize health & safety.

The Ideal Candidate

We\’re passionate about creating vibrant communities at Pizza Hut restaurants across the UK, where delicious food and unforgettable experiences are shared. We\’re looking for individuals who are passionate about hospitality and possess strong leadership qualities. You should be a team player with excellent communication and interpersonal skills.

About The Company

Directional Pizza / DC London Pie Ltd is one of the leading UK hospitality franchisee partners operating over 135+ Pizza Hut restaurants across the UK. We\’re proud to be a diverse & inclusive employer providing opportunities where anyone can build a career in making memorable moments for our guests.

Why DC London Pie Ltd?

  • Growth and Development: We invest in our people. 80% of our restaurant managers are promoted from within, and we offer apprenticeship programs up to foundation degree level.
  • Inclusive Workplace: We\’re proud to be a diverse and inclusive employer, where everyone has the opportunity to build a fulfilling career.
  • Skills for Life: We go beyond just jobs. We develop essential skills and positive mental health practices to empower our team members for success.
  • Making a Difference: We take responsibility for our people and the environment, striving to create a positive impact in everything we do.

We offer a competitive hourly rate of £13.21, a share of the tronc (tips), and a fantastic benefits package designed to support you.

Financial Wellbeing & Protection

  • Pension with Penfold
  • Financial services including discounted insurances

Paid Time Off

  • Holiday: up to 28 days full time (prorated if part time)
  • Company sick pay

Health and Wellbeing

  • Health Wellness Tools: discounted gym membership, health assessments
  • Employee Assistance Programme: for both professional and personal support

Discounts and Perks

  • Employee discount card across the brand
  • Discounts and cashback at major retailers, holiday companies, cinemas, entertainment parks, and across the brand

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Shift Manager employer: Pizza Hut

At DC London Pie Ltd, we pride ourselves on being a vibrant and inclusive employer where your passion for hospitality can truly shine. As a Shift Manager at Pizza Hut, you'll not only lead a dedicated team in creating unforgettable guest experiences but also benefit from our commitment to employee growth, with 80% of our managers promoted from within. Enjoy a competitive salary, comprehensive benefits, and the opportunity to develop essential skills in a supportive environment that values both personal and professional development.
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Contact Detail:

Pizza Hut Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with Pizza Hut's values and culture. Understanding their commitment to guest satisfaction and teamwork will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your leadership skills by sharing specific examples of how you've motivated a team in the past. Highlighting your ability to inspire others will resonate well with the hiring managers.

✨Tip Number 3

Prepare to discuss how you would handle challenging situations, such as managing customer complaints or resolving team conflicts. This demonstrates your problem-solving abilities and guest focus.

✨Tip Number 4

Research the latest trends in the hospitality industry, especially in fast-casual dining. Being knowledgeable about current practices can set you apart as a candidate who is proactive and engaged.

We think you need these skills to ace Shift Manager

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Time Management
Sales Driven
Food Safety Knowledge
Health and Safety Compliance
Conflict Resolution
Adaptability
Coaching and Mentoring
Financial Acumen
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Shift Manager position at Pizza Hut. Understand the responsibilities and required mindset, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or leadership roles. Use specific examples that demonstrate your ability to lead a team, focus on guest satisfaction, and maintain high standards.

Show Your Passion: Express your enthusiasm for both pizza and people in your application. Mention why you want to work at Pizza Hut and how you can contribute to creating memorable experiences for guests.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Pizza Hut

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in the past, as this aligns perfectly with the role of a Shift Manager at Pizza Hut.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and how you motivate and coach your team. Highlight any previous experience where you successfully led a team, focusing on how you inspired them to achieve their best.

✨Emphasise Teamwork and Communication

Since teamwork is crucial for this role, be ready to talk about how you collaborate with others. Provide examples of how you've effectively communicated with colleagues and resolved conflicts to maintain a positive work environment.

✨Understand Food Safety Standards

Familiarise yourself with food safety and hygiene standards relevant to the restaurant industry. Be prepared to discuss how you would ensure these standards are met while managing a shift, as this is vital for maintaining the restaurant's reputation.

Shift Manager
Pizza Hut
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  • Shift Manager

    City of Westminster
    Full-Time
    27500 - 42000 £ / year (est.)

    Application deadline: 2027-09-02

  • P

    Pizza Hut

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