At a Glance
- Tasks: Drive data-driven customer engagement and personalisation across multiple countries.
- Company: Join Pizza Hut International, a leader in the food industry with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to collaborate across diverse teams.
- Why this job: Make a real impact by enhancing customer experiences through advanced MarTech strategies.
- Qualifications: 7+ years in MarTech or CRM, with hands-on experience in relevant platforms.
The predicted salary is between 60000 - 80000 £ per year.
Pizza Hut International is seeking a strategic and technically strong MarTech Sr. Manager to enable scalable, data‑driven customer engagement and personalization across Canada, UK, France, and Germany. Based in the Pizza Hut London, UK RSC, this role will act as a key enabler of regional MarTech capability partnering across Marketing, Data, Digital, Product, and external vendors to drive the adoption, standardisation, and maturity of CRM and customer data practices. This individual will play a critical role in advancing Pizza Hut’s use of first‑party data to power lifecycle marketing, personalisation, and customer growth. The ideal candidate combines deep MarTech and CRM expertise with strong project management and analytical skills. They will own and evolve core capabilities across CRM platforms, CDPs, and data ecosystems, helping markets unlock more sophisticated segmentation, journey orchestration, and personalized customer experiences at scale. This is a mid‑level individual contributor role suited for someone who thrives in a fast‑paced, cross‑market environment and can balance strategic thinking with hands‑on execution.
Key Responsibilities
- Own and evolve MarTech and CRM capabilities across Canada, UK, France and Germany, driving increased maturity, adoption and standardisation across markets.
- Act as a key enabler of data‑driven growth by advancing the use of first‑party data, CDPs and customer‑level insights to power segmentation, targeting and personalisation strategies.
- Partner cross‑functionally with Marketing, Data, Analytics and Product teams to translate business objectives into scalable MarTech solutions and customer engagement frameworks.
- Lead and support the implementation, integration and optimisation of MarTech platforms, including CRM systems, CDPs and data infrastructure (e.g. Braze, Snowflake).
- Drive best practices in audience segmentation, lifecycle marketing and journey orchestration to enable more personalised and automated customer experiences across channels.
- Establish and promote standardised processes, governance frameworks and ways of working to improve consistency and scalability across regional and market teams.
- Collaborate with data teams to ensure robust first‑party data foundations, including data ingestion, event tracking, identity resolution and segmentation logic.
- Partner with external vendors and agencies to deliver against MarTech roadmaps, manage platform capabilities and support ongoing innovation.
- Support market teams in executing CRM initiatives through guidance, QA, troubleshooting and enablement while reducing operational fragmentation through scalable solutions.
- Identify opportunities to improve platform utilisation, automation and performance through testing, optimisation and continuous improvement.
- Contribute to the MarTech roadmap, helping prioritise initiatives that unlock customer value, improve personalisation and drive measurable business impact.
Qualifications
- 7+ years of experience in Marketing Technology, CRM, Lifecycle Marketing or Marketing Automation roles within complex or multi‑market environments.
- Hands‑on experience with CRM and customer engagement platforms such as Braze, Algonomy, Salesforce Marketing Cloud, Adobe Campaign, Iterable or similar.
- Experience working with customer data platforms (CDPs), first‑party data strategies and cloud data environments such as HighTouch and Snowflake.
- Strong understanding of advanced segmentation, lifecycle marketing, journey orchestration and personalisation strategies.
- Proven experience supporting or leading MarTech implementations, integrations and migrations across CRM and data ecosystems.
- Demonstrated ability to translate business needs into scalable, data‑driven solutions and frameworks.
- Strong project management and organisational skills, with the ability to manage multiple priorities across stakeholders and markets.
- Experience collaborating cross‑functionally with marketing, data, product and engineering teams as well as external vendors.
- Analytical mindset with the ability to interpret data, identify opportunities and drive optimisation.
- Familiarity with Agile workflows and tools such as Jira or Confluence is a plus.
- Comfortable operating as an individual contributor with regional influence and ownership.
MarTech Sr. Manager employer: Pizza Hut
Pizza Hut International is an exceptional employer, offering a dynamic work environment in the heart of London, UK. With a strong focus on employee growth and development, we provide opportunities for our team members to thrive in a fast-paced, cross-market setting while driving innovative MarTech solutions. Our collaborative culture encourages creativity and strategic thinking, making it an ideal place for professionals looking to make a meaningful impact in customer engagement and personalization across multiple regions.
StudySmarter Expert Advice🤫
We think this is how you could land MarTech Sr. Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the MarTech space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your MarTech projects. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! If you see a job you like, don’t wait for the perfect moment. Apply through our website and follow up with a message to express your enthusiasm.
✨Tip Number 4
Prepare for interviews by brushing up on the latest MarTech trends and tools. Being knowledgeable about platforms like Braze or Snowflake will definitely impress your interviewers!
We think you need these skills to ace MarTech Sr. Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the MarTech Sr. Manager role. Highlight your experience with CRM platforms and data-driven strategies, and don’t forget to mention any specific tools like Braze or Snowflake that you’ve worked with.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about MarTech and how your skills align with Pizza Hut’s goals. Be sure to mention your experience in multi-market environments and your knack for collaboration.
Showcase Your Analytical Skills:Since this role requires a strong analytical mindset, include examples of how you've used data to drive marketing decisions. Whether it’s through segmentation or personalisation strategies, let us see your data-savvy side!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our team at Pizza Hut!
How to prepare for a job interview at Pizza Hut
✨Know Your MarTech Inside Out
Make sure you’re well-versed in the latest MarTech trends and tools, especially those mentioned in the job description like Braze and Snowflake. Brush up on your CRM and customer engagement platform knowledge, as you'll need to demonstrate how you can leverage these tools for data-driven growth.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive marketing strategies. Be ready to explain how you’ve implemented advanced segmentation or personalisation strategies in past roles. This will show that you can translate business needs into actionable insights.
✨Cross-Functional Collaboration is Key
Since this role involves partnering with various teams, think of examples where you successfully collaborated with marketing, data, and product teams. Highlight your experience in managing multiple stakeholders and how you’ve driven projects forward in a cross-market environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and project management abilities. Prepare to discuss how you would approach implementing a new MarTech solution or optimising existing platforms, showcasing your strategic thinking and hands-on execution capabilities.
