At a Glance
- Tasks: Drive data-driven customer engagement and personalisation across multiple countries.
- Company: Join Pizza Hut International, a leader in the food industry with a dynamic culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to collaborate across diverse teams.
- Why this job: Make a real impact on customer experiences using cutting-edge MarTech solutions.
- Qualifications: 7+ years in MarTech or CRM roles, with strong project management skills.
The predicted salary is between 60000 - 75000 £ per year.
Pizza Hut International is seeking a strategic and technically strong MarTech Sr. Manager to enable scalable, data‑driven customer engagement and personalization across Canada, UK, France, and Germany. Based in the Pizza Hut London, UK RSC, this role will act as a key enabler of regional MarTech capability partnering across Marketing, Data, Digital, Product, and external vendors to drive the adoption, standardisation, and maturity of CRM and customer data practices. This individual will play a critical role in advancing Pizza Hut’s use of first‑party data to power lifecycle marketing, personalisation, and customer growth. The ideal candidate combines deep MarTech and CRM expertise with strong project management and analytical skills. They will own and evolve core capabilities across CRM platforms, CDPs, and data ecosystems, helping markets unlock more sophisticated segmentation, journey orchestration, and personalized customer experiences at scale. This is a mid‑level individual contributor role suited for someone who thrives in a fast‑paced, cross‑market environment and can balance strategic thinking with hands‑on execution.
Key Responsibilities
- Own and evolve MarTech and CRM capabilities across Canada, UK, France and Germany, driving increased maturity, adoption and standardisation across markets.
- Act as a key enabler of data‑driven growth by advancing the use of first‑party data, CDPs and customer‑level insights to power segmentation, targeting and personalisation strategies.
- Partner cross‑functionally with Marketing, Data, Analytics and Product teams to translate business objectives into scalable MarTech solutions and customer engagement frameworks.
- Lead and support the implementation, integration and optimisation of MarTech platforms, including CRM systems, CDPs and data infrastructure (e.g. Braze, Snowflake).
- Drive best practices in audience segmentation, lifecycle marketing and journey orchestration to enable more personalised and automated customer experiences across channels.
- Establish and promote standardised processes, governance frameworks and ways of working to improve consistency and scalability across regional and market teams.
- Collaborate with data teams to ensure robust first‑party data foundations, including data ingestion, event tracking, identity resolution and segmentation logic.
- Partner with external vendors and agencies to deliver against MarTech roadmaps, manage platform capabilities and support ongoing innovation.
- Support market teams in executing CRM initiatives through guidance, QA, troubleshooting and enablement while reducing operational fragmentation through scalable solutions.
- Identify opportunities to improve platform utilisation, automation and performance through testing, optimisation and continuous improvement.
- Contribute to the MarTech roadmap, helping prioritise initiatives that unlock customer value, improve personalisation and drive measurable business impact.
Qualifications
- 7+ years of experience in Marketing Technology, CRM, Lifecycle Marketing or Marketing Automation roles within complex or multi‑market environments.
- Hands‑on experience with CRM and customer engagement platforms such as Braze, Algonomy, Salesforce Marketing Cloud, Adobe Campaign, Iterable or similar.
- Experience working with customer data platforms (CDPs), first‑party data strategies and cloud data environments such as HighTouch and Snowflake.
- Strong understanding of advanced segmentation, lifecycle marketing, journey orchestration and personalisation strategies.
- Proven experience supporting or leading MarTech implementations, integrations and migrations across CRM and data ecosystems.
- Demonstrated ability to translate business needs into scalable, data‑driven solutions and frameworks.
- Strong project management and organisational skills, with the ability to manage multiple priorities across stakeholders and markets.
- Experience collaborating cross‑functionally with marketing, data, product and engineering teams as well as external vendors.
- Analytical mindset with the ability to interpret data, identify opportunities and drive optimisation.
- Familiarity with Agile workflows and tools such as Jira or Confluence is a plus.
- Comfortable operating as an individual contributor with regional influence and ownership.
Manager, MarTech employer: Pizza Hut
Pizza Hut International offers an exciting opportunity for a MarTech Sr. Manager to join our dynamic London team, where innovation meets collaboration. With a strong focus on employee growth and a culture that values data-driven decision-making, we empower our team members to drive impactful customer engagement across multiple markets. Enjoy competitive benefits, a supportive work environment, and the chance to shape the future of marketing technology in a globally recognised brand.
